Platform Engineer

A client of Insight Global is looking for a Platform Engineer to join their Guest Content Experience team. The Content Experience team is responsible for the direct support on guest interaction and experiences for web and mobile products. The Team knows the entire content/application pipeline from content to surface and work with the application teams to develop and manipulate configurations. If there is an issue with the website, this team works conjointly with the code, the content or configuration, working with JSON responses, outputs, discover the root cause of secondary level triage, configuration management and work in data environment. The position day to day is part technology, part production, part systems analyst, part management, part QA, etc. Mostly, however, they act as the support team that sits in between the development teams and the Content Producer teams.


We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- Minimum of 3 years of experience working with in a technical role
- Content Management Systems (Tridion, HubSpot, Magento, Salesforce Experience Cloud, AEM, Sitecore, etc.)
- Technical understanding of backend systems, how websites are put together, and the structure within a content management system
- Ability to read/understand HTML, CSS, XML, JSON- interpret and triage JSON responses from services applications
- Strong critical thinking and problem-solving skills
- Troubleshoot service issues to resolve errors on a live site and manage website creations, updates, and break/fix requests


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.