Cashier/ Runner

Overview Cashier/Runner The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the Best Damn Tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. What You’ll Be Doing Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate. Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy’s. Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight guests and cater to their preferences and dietary needs. Dining Room: Run food to tables, ensure guests receive their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests’ expectations. Cleanliness: Ensure all guest-facing areas are neat, clean, organized, and inviting. Teamwork: Work collaboratively with managers, the kitchen, and the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service. Additional Support: Perform other duties as assigned. How You’ll Do It Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere. Active Listening: Listen attentively to guests, understand their needs and preferences, and ask follow-up questions to confirm understanding. Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued. Adaptability: Swiftly adapt to changing situations, whether it’s a sudden rush of customers or an unexpected challenge. Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to responding to the specific needs of each guest. Minimum Qualifications QUE-SO… here’s what you’ll need: Strong verbal communication skills. Availability to work a flexible schedule. Preferred Qualifications 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry. 2 years of experience using POS (point-of-sale) systems. Physical Requirements Must be able to lift, push, pull or carry objects up to 40 lbs. Must be able to stand for several hours and walk for long periods of time. Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights. Benefits and Additional Information $13.00 per hour Torchy’s team members receive tip share on top of hourly pay. DailyPay available for early access to pay. Flexible schedules. Casual attire and company swag. Growth opportunities and potential for a long-term career. Damn Good food discount card for you and your spouse. Exclusive discounts on shows, sporting events, hotels, and more. Medical, dental, and vision benefits for full-time team members after 1 year, plus 401(k) after 6 months. Damn Good Well-being Program with financial wellness resources. PTO after 1 year of employment. Torchy’s Family Foundation support for team members in times of need. Company-wide pride and culture. #J-18808-Ljbffr Torchy's Tacos