Workforce Development Coordinator

Job Description

Job Description

Position Title: Workforce Development Coordinator

Safety Sensitive: No

Supervisor’s Title: Manager of Workforce Development

FLSA Status: Exempt

Department: Preventative Maintenance & Repairs

Division: Operations

Worker Category: Full-Time Salary Exempt

Job Class: Professional

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE

As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.

INDYGO MISSION

IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.

Accountability : We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.

Adaptability : We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.

Workplace Culture : We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion : We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication : We value open and honest conversations with each other, our riders and the community.

Excellence : We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety : We ensure safe and secure environments.

BENEFITS WE OFFER

• Voluntary medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
• On-site wellness clinic for employees and their families
• Retirement plans (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Eligibility for the Federal Loan Forgiveness Program

POSITION PURPOSE

The Workforce Development Coordinator is a full-time position that will be responsible for supporting partnerships with community organizations, technical schools, and workforce development programs [CB2.1] aligned with IndyGo’s recruitment, retention, training, and talent development initiatives. This role will also represent the company at hiring events, job fairs, and community initiatives, to raise awareness on career opportunities at IndyGo. [CB3.1] The Coordinator will also assist with initiatives that involve jobseeker support and tracking from community partnerships.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Coordinate partnership efforts with local community organizations, non-profits, reentry programs, workforce development agencies, and technical/vocational schools.
• Support and execute outreach strategies to attract candidates from traditional and non-traditional talent pools.
• Serve as a point of contact for community-based recruiting initiatives.
• Coordinate and attend job fairs, hiring events, and community career expos.
• Represent the company at events in the community, promoting our employer brand and career opportunities.
• Partner with internal teams to ensure event materials, branding, and logistics are aligned with company standards.
• Partner with management and the Talent Acquisition team to understand workforce needs and align community outreach accordingly.
• Track and report on outreach activities, events, return on investment, and partnership effectiveness.
• Provide insights and recommendations to improve workforce development community partnership strategies.
• Ability to work outside core business hours of 8:00am to 5:00pm periodically, including nights and weekends, as business needs dictate.
• Operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.

OTHER FUNCTIONS

• Perform other duties as assigned.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

• Associates degree with coursework in Human Resource Management, Organizational Development, Public Affairs, Nonprofit Management, Human Services, or a related field is preferred. Relevant experience may be substituted in lieu of education.
• Bachelor’s degree preferred.
• One (1) to two (2) years of experience in recruiting, workforce development, community outreach, education, nonprofit, public sector, or related fields preferred.
• Experience building partnerships with community organizations, educational institutions, workforce development agencies, or similar organizations preferred. Experience using databases, tracking systems, client relationship management systems, and applicant tracking systems is preferred.
• Valid Indiana Driver's license.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information.

PHYSICAL DEMANDS

To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work.
• Ability to work in a deadline-oriented office environment.
• Ability to work independently with minimal supervision.
• Position requires team members to remain stationary and remain in upright positions for extended periods without being able to leave the work area.
• Local travel is required.

IndyGo is an Equal Opportunity Employer