Product Quality Manager

Product Quality ManagerAustin, TXApptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond. We operate at the cutting edge of Applied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.Job SummaryWe are looking for a PQM (Product Quality Manager) with experience in highly complex technical projects. The PQM function at Apptronik drives high product quality standards by documenting issues & driving cross functional teams for corrective action. In this role you will oversee the Quality Team and drive the documentation of issues encountered during builds as well as during system level development testing, engaging with the HW design, OPS, and SW teams to attain resolution. As our products mature from internally built prototypes to mass production, you will also oversee defining product quality plans at contract manufacturers and auditing adherence.Essential Duties and Responsibilities or Key AccountabilitiesAbility to lead and direct Quality team members (IQC, IPQC and Quality Engineers)Self motivated & proactive, demonstrating creative and critical thinking capabilitiesChampion of the bug/issue resolution process, documenting bugs, aligning stakeholders and driving corrective action (RC/CA)Consolidate issues into dashboards and other visual tools to drive team action & update leadership on top issuesDevelop Product quality plans and assess CM adherenceAudit CM team PPAP for component validationMonitor factory yields/issues on production assembly & RMA linesEstablish Outgoing Quality Control procedures and Customer Audit ProcessesUp to 20% Travel InternationallySkills and RequirementsStrong understanding of mechanical & electrical engineering fundamentals & manufacturing processesExperience with hardware test & manufacturing fixture developmentExpert in statistical analysis tools (GR&R, SPC, Cpk, 5WHY, Fishbone …)Experience with data analysis, able to drive improvements to data capturing & manipulate into useful dashboards/chartsExperience supporting new product launches from a manufacturing or product development perspectiveExperience managing a team and providing coaching/feedback to employeesExcellent written and oral communication in highly technical applicationsExcellent interpersonal and team management skillsDetailed knowledge of product development process and life cyclesExcellent knowledge of business software tools (Microsoft office suite, JIRA, G-Suite, Dropbox, etc.)Nice to Have5+ years experience with contract manufacturing at international sites5+ years experience with high volume manufacturingExperience with PPAPBilingual – English/SpanishEducation and/or ExperienceBS in Mechanical Engineering (or similar)5+ years experience in Quality, Process, or similar engineering rolePhysical RequirementsProlonged periods of sitting at a desk and working on a computerMust be able to lift 15 pounds at timesVision to read printed materials and a computer screenHearing and speech to communicate*This is a direct hire. Please, no outside Agency solicitations.Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.