Customer Care Associate

Virtual Vocations Inc

Providing customer service in a full-time capacity, the Customer Care Associate will respond to inquiries regarding product selection and issues, manage customer orders and quotations, and facilitate the sales process while working remotely or onsite in Etobicoke. Key responsibilities Respond to customer order and quotation requests via telephone, email, and written correspondence Perform follow-ups to ensure customer service expectations are met and resolve customer issues Research and suggest alternative products to customers, enhancing sales opportunities Required qualifications High School Diploma or GED strongly preferred 0-2 years of experience in a customer service role Familiarity with a computerized system for tracking and information gathering Ability to work under close supervision and follow prescribed processes

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Vacancy posted 2 days ago

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