Medical Office Administrative Specialist (Patient Arrival & Support)

Job Description

Job Description

Medical Office Administrative Specialist – ( Patient Arrival & Support )

Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with immediate full benefits; not a temporary job )

Location: Cranberry Township, PA 16066 (On-site)

Schedule: Monday – Friday, Day Shift (7:30 AM – 4:00 PM; No evenings, weekends, or holidays!)

New Hire Starting Base Pay: $18.79 – $21.10 per hour (Starting pay based on experience, with clear advancement pathways as you build specialized expertise.)

Future Earning Potential: Established employees have the opportunity to earn progressive pay increases up to $28.03 per hour over time through performance, tenure, and continuous learning.

Mandatory Qualifications

• Education & Environment: High School Diploma or GED required; comfortable working in a busy, fast-paced outpatient clinical environment.
• Administrative & Customer Service Experience: Minimum 1 year experience as an administrative assistant; experience in a medical environment is highly preferred.
• Software Proficiency: Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access) for routine documentation, email/calendar management, and basic presentation editing.
• Front-Office Operations: Basic understanding of business procedures, message routing, visitor screening, and file/record maintenance.

How You'll Make an Impact

• Patient Reception & Visitor Screening: Warmly greet, screen, and direct arriving patients, visitors, and vendors to the appropriate clinical staff members.
• Front-Office Telephone & Calendar Support: Answer multi-line phone calls, route messages promptly, maintain departmental calendars, and schedule appointments and meeting spaces.
• Clerical & File Operations: Perform daily office functions including copying, filing, typing, mail distribution, and maintaining organized paper and electronic records.
• Supply & Equipment Management: Order and restock necessary office supplies and ensure essential front-desk equipment remains operational.
• Departmental & Correspondence Assistance: Draft, edit, and distribute routine communications, meeting reminders, basic presentations, and departmental reports under supervision.

What We Offer

• Predictable Work-Life Balance: Standard Monday through Friday daylight schedule (7:30 AM – 4:00 PM) with no evenings, weekends, or major holidays.
• Competitive Compensation & Growth: Starting pay based on experience, with structured career pathways into healthcare administration and clinic coordination.
• Comprehensive Benefits Package: Top-tier health, dental, and vision insurance starting day one.
• Generous Retirement Match: Retirement savings with up to an 8% employer match contribution.
• Education Investment: Up to $6,000/year in tuition assistance plus tuition discounts at 30+ partner schools.