Assistant Store Manager

Assistant Store Manager

Sun & Ski Sports is seeking a motivated and energetic Assistant Store Manager who shares our passion for outdoor adventure. This is an exciting opportunity for a hands-on leader to help drive store performance, elevate the customer experience, and inspire a high-performing team. If you thrive in a fast-paced, team-oriented retail environment and love skiing, cycling, hiking, or snowboarding — we want you on our team!

Job Responsibilities:

• Ensure the store team consistently provides outstanding service that exceeds customer expectations.
• Provide and support prompt, high-quality ski and bike services.
• Train and mentor team members on selling strategies and support their continuous development.
• Develop and execute creative business plans and strategies based on sales analysis and actionable goals, holding the team accountable for results.
• Identify issues and opportunities in-store operations and present effective solutions.
• Maintain an engaging and inspiring store presentation in line with company visual standards.
• Ensure store operations follow all Sun & Ski Sports policies and procedures.
• Attend product knowledge clinics both in-store and off-site to stay current on the latest gear and trends.
• Represent and promote Sun & Ski Sports within the local community through outreach and relationship-building.
• Organize and participate in store and community events to enhance customer engagement and brand awareness.
• Manage store expenses and payroll effectively; prioritize, plan, delegate, and adapt based on shifting business needs.
• Maintain regular communication with store leadership and the home office to ensure alignment on company initiatives.
• Minimize internal and external inventory loss and maintain accurate financial transactions and cash handling procedures.

Requirements:

• Minimum of 2+ years in a management role, with a track record of successfully leading and developing teams.
• At least 2+ years of experience in retail or the snow/water/bike sports industry. Technical knowledge and product familiarity are key.
• Demonstrated ability to motivate teams, increase sales, and drive store profitability.
• Solid understanding of retail business operations, including shrink reduction and inventory control.
• Outstanding interpersonal and communication abilities to build strong working relationships with vendors, buyers, store associates, and corporate leadership.
• Skilled in recruiting, interviewing, training, and developing employees for growth and performance.
• Excellent time management and multitasking capabilities, with a strong attention to detail.
• Effective problem-solving and decision-making skills, paired with the ability to analyze performance and improve processes.
• An outdoor enthusiast with a genuine passion for cycling, skiing/snowboarding, water sports, surf/swimming, skating/skateboarding, and more. You live the lifestyle we promote!

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.

Company Benefits:

• Health, Vision, and Dental Insurance
• Employer-Paid Basic Life Insurance
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
• Paid Time Off (PTO)
• 401 (k) Plan + Company Match
• Employee Purchase Discount
• Company/Vendor sponsored Product Knowledge/Training Adventure trips