Client Care Technician

Overview Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Full-time Client Care Technician position to work Tuesday through Saturday from 3:00pm to 11:30pm in our Adult Residential Unit. Position will be based in Maryville, IL. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. Evening, overnight, and weekend shifts are eligible for a shift pay differential. Responsibilities Client Support & Engagement Guide the Recovery Journey: Support clients by observing their progress, stepping in when needed, and reporting on how they are meeting their personal goals. Promote Empowerment: Use a "recovery-first" mindset that emphasizes hope and respect. You’ll help clients regain control of their lives through trauma-informed care and supportive language. Lead Daily Activities: Work with the clinical team to facilitate scheduled group activities and keep the daily routine on track. Mealtime & Wellness: Assist with meal preparation and join clients during mealtimes. When nursing staff aren't available, you will observe clients as they take their prescribed medications, following all safety protocols. Admissions & Logistics Welcome New Clients: Assist with the intake process by orienting new arrivals to program rules, helping them settle into their rooms, and conducting an inventory of their belongings. Provide Transportation: Drive clients to medical appointments, recreational outings, and other necessary community events. Team Coverage: Act as a backup for Residential Recovery staff to ensure every individual entering treatment feels welcomed and supported. Safety & Communication Monitor Facility Safety: Maintain a secure environment by monitoring surveillance equipment, answering calls, and reporting any facility issues immediately. Document & Report: Keep accurate records of safety checks, shift logs, and incident reports. You’ll also ensure a smooth "hand-off" during shift changes by providing thorough updates and client counts to the incoming team. Maintain Professionalism: Uphold Chestnut’s standards for excellent customer service and strictly protect the confidentiality of all client and organizational information. Adapt as Needed: Handle other duties as they arise or as coordinated with your supervisor to keep the program running smoothly. Qualifications Must be at least 21 years of age, possess a minimum of a high school diploma or equivalent; and have demonstrated a strong interest in social services. Must obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two years of hire. Must demonstrate the ability to work in a team environment and accept supervision. Prefer experience in peer recovery, mental health, substance use or other social services. Must have a valid driver’s license, private automobile insurance and be insurable. Requires basic computer skills and experience to include MS Word, email and electronic medical record (EMR). EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. #J-18808-Ljbffr Chestnut Health Systems Inc