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Asset Protection Specialist (Part Time)

Green Thumb Industries (GTI)

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge‑style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. This is not your traditional security role. It’s a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values. Welcoming & Check‑In Experience Be the first smiling face our guests see—greet all visitors with warmth and positivity. Manage check‑in with professionalism and efficiency, while upholding compliance standards. Set the “RISE Vibe” from the moment customers enter our doors. Provide basic concierge‑level support: answering common questions and directing traffic. Safety, Security & Support Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order. Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance. De‑escalate situations with empathy, tact, and clear communication. Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times. Report and respond appropriately and urgently to any safety, security, or compliance incidents. Support emergency procedures and preparedness, including fire, evacuation, or weather response. Conduct visual inspections and checks per SOPs to maintain a secure and hazard‑free environment. Cross‑Functional Collaboration Foster strong relationships and mutual trust with store teams, leadership, and customers. Share insights on guest interactions, safety concerns, and security risks with transparency and discretion. Support training of new APS team members to model warm, professional, and compliant behavior. Other duties as assigned. Qualifications At least one year of customer‑facing or concierge experience strongly preferred. Familiarity with POS systems and/or compliance technology preferred. Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest‑first, hospitality‑focused service. Meet scheduling and availability requirements (e.g., ability to work variable shifts such as mornings, days, nights, and weekends). Must have reliable, responsible, and dependable attendance. Must pass all required background checks including state‑specific cannabis employment requirements. Possess a valid driver’s license or state ID. Must be 21 years or older and meet all state‑specific cannabis employment requirements. Must remain compliant with all legal or company regulations for working in the cannabis industry. Additional Requirements Capable of remaining alert and responsive during extended periods of time. Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations. Remain in a stationary position, if required, to meet the needs of the business. Communicate verbally and in groups. Operate point‑of‑sale systems, computers, and other office productivity machinery. Inspect and verify detailed information such as patients’ dates of birth, order information, or inquiries. Move inventory and materials weighing up to 30 pounds independently. Position oneself to move inventory and materials in storage areas. Comfortable standing or walking for extended periods, indoors and outdoors. Maintain a visible and mobile presence throughout the shift; this role is not desk‑based. Skills Friendly, professional demeanor with excellent interpersonal skills. Ability to remain calm and empathetic in stressful situations. Consistent demonstration of excellent customer service skills. Ability to establish and maintain effective working relationships with all employees. Excellent verbal and written communication with diverse audiences. Understanding of applicable cannabis laws and regulations, safety regulations, municipal codes, and organizational SOPs. Follow instructions effectively and incorporate constructive criticism from managers. Operate with high professionalism and integrity, handling confidential information and complying with HIPAA requirements. Working Conditions Engaging, fast‑paced patient and customer‑facing retail environment. Outdoor duties in varying weather conditions may be required. Exposure to cannabis and/or allergens present in the environment. Our Mission To promote well‑being through the power of cannabis. We’re humble— We prefer quiet confidence and don’t shout about our success. We’re hardworking— We put our heads down and get the job done. We’re grateful— Working in our industry is a privilege and an act of service. We’re transparent— Honest and open communication keeps us healthy as an organization. We’re collaborative— And believe good ideas can come from anywhere. We have a growth mindset— One that’s grounded in well‑being. We are proud to be an equal‑opportunity workplace and are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought. We do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Green Thumb Industries (GTI)

Vacancy posted 5 days ago
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