Production Support Analyst (Equities, fixed income, Market Data)
Insight Global
Level 2 Application Support
This person will provide Level 2 application support for Cantor's equities algorithmic trading platform and BGC Partners' electronic and hybrid trading platforms. They will monitor production environments, respond to technical platform and trade failures, troubleshoot application and FIX logs, investigate connectivity and environmental issues, and communicate status updates to internal and external clients through resolution. They will also support scheduled jobs using Autosys and Cron, configure server and application monitoring, assist with software releases and post-release health checks, and build tools or automation to improve support processes. The role will follow IT Service Management practices across incident, problem, and change management.
Insight GlobalVacancy posted 1 day ago
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