Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of five. Before becoming a State Farm agent, I worked for another agent and also gained experience in medical billing. I'm a Florida Atlantic University graduate and was born and raised in Boca Raton, where I'm proud to serve the community I call home.

Our agency is built on teamwork and collaboration. We have an experienced team that works together to support one another and provide the best possible experience for our customers. As a close-knit office, we believe everyone succeeds when we work together.

Our agency offers PTO, a 401(k), licensing reimbursement, additional time off through performance incentives, and a strong commitment to work-life balance. We believe in recognizing hard work and creating opportunities for our team to grow.

Our culture is collaborative, supportive, and community-focused. I'm looking for someone who is coachable, motivated to sell, and interested in building a long-term career. If you're eager to learn, enjoy working with others, and want to be part of a team that genuinely supports one another, we'd love to meet you.

ROLE DESCRIPTION:
As an  Account Associate for Victor Schlicht - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.