Customer Service Representative - State Farm Agent Team Member

Responsible Recruiter

Benefits: License reimbursement, health insurance, opportunity for advancement, paid time off, training & development, bonus based on performance, competitive salary, flexible schedule.

About Our Agency: I opened my agency in 2017 and currently lead a team of six. Before becoming a State Farm agent, I worked in marketing before deciding to leave the corporate world and pursue small business ownership. I attended Utah State University and earned my MBA from the Thunderbird School of Global Management. Our agency is built on trust, accountability, and rewarding hard work. I believe in giving my team the freedom to manage their day while providing the support they need to succeed. Our agency offers health benefits, PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in recognizing great work and rewarding team members who consistently perform at a high level. Our culture is hardworking, positive, and supportive. I'm looking for someone with grit who doesn't let rejection slow them down. If you're dependable, kind, honest, enjoy talking with people, and bring a positive attitude every day, you'll fit right in with our team.

Role Description

As a Customer Service Representative with Sterling Campbell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $50,000.00 - $60,000.00 per year

Seeking Currently Licensed Applicants Only

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in San Tan Valley.
• Our office is open Mon-Fri 8am-5pm.

If You Want a Career, Not a Job, Then We Encourage You to Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.