General Manager

Boka Restaurant Group and ‘Jean Banchet Award of Culinary Excellence’ winner,  Chef Gene Kato , are looking for a  General Manager  to join the amazing team of  Itoko !Itoko is located in the bustling Southport Corridor.

Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days),   employer-sponsored mental health and resource program, free membership to Chicago Athletic Clubs, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments!  

About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here:  
 
About Itoko: Itoko is a sushi and robata house located in Chicago’s historic Southport Lanes building. The menu features Kato’s high level of ingredients and technique, but brings a relaxed environment curated for the Southport neighborhood.  

General Manager's Responsibilities:   

• Overseeing the education of the staff on the points of service, including   an overall   beverage appreciation and training to boost our staff's product knowledge, steps of service, table-side presence, and overall mise   en   place
• Managing the floor, including touching tables, running food, overseeing staff, and monitoring the door
• Opening and closing the restaurant, including preparing and reconciling closing banks, conducting pre-shifts with your team, writing daily recaps, and doing the final restaurant walk-through
• Managing all employees, including assisting in training, coaching, supporting, and disciplining
• Participating in management meetings  
• Managing R&M for the restaurant through approved contractors as needed  
• Controlling COGS, labor, and comps to budgets  
• Assisting in the execution of monthly inventory  
• Writing schedule for Front of House staff while taking into account team members’ strengths and weaknesses, last year’s business levels, special events, and budgeted labor  

Qualifications:   

• Experience with Aloha and Opentable or similar POS programs  
• Experienced in Microsoft Office programs  
• Knowledgeable about Boka Restaurant Group  
• Polished, professional, warm and hospitable  
• Prepared to run all operations including but not limited to: hiring and training FOH staff, daily financial procedures, repairs and maintenance, guest relations, execution of on and offsite special events, conducting inspired preshift meetings for staff, staff and management evaluations, maintaining established cost and sales goals  

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team  

Physical Requirements:

• Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds  
• Safely and effectively use all necessary tools, equipment, & cleaning chemicals  
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces  
• Ability to bear exposure to hot and cold environments  

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!