Medical Assistant CCM/RPM (Remote | Bilingual)

Medical Assistant for Chronic Care Management and Principal Care Management Programs

Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.

About the Role

You will serve as a key touchpoint for our chronic disease patients conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.

Key Responsibilities

• Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress
• Accurately document all encounters and time logs in eClinicalWorks (ECW)
• Coordinate care between specialists, PCP, and ancillary providers
• Assist with care plan creation and updates under provider supervision
• Identify and escalate urgent patient concerns to the clinical team
• Maintain compliance with CMS billing requirements for CCM/PCM time tracking
• Support patient enrollment and consent documentation

Requirements

• Medical Assistant certification (CMA, RMA, or equivalent) preferred
• Minimum 23 years of experience in a clinical or care coordination role
• Proficiency in eClinicalWorks (ECW) required, no exceptions
• Experience with CCM, PCM, or RPM programs strongly preferred
• Bilingual English/Spanish required (spoken and written)
• Must reside in the Spring, TX or Katy, TX area
• Reliable home office setup with stable internet connection
• Strong communication, documentation, and time-management skills
• Ability to work independently with minimal supervision

Compensation & Schedule

• Pay: $17$25/hour depending on experience
• Full-time or part-time options available
• MondayFriday | Standard business hours (CST)

Benefits

• Paid time off
• Flexible scheduling
• Growth opportunities within an expanding practice
• Supportive clinical team and clear workflows

Flexible work from home options available.