Repossession Agent with Military/Security Experience, San Francisco

At Whizz, we want to change the delivery business for the better by offering high-speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or looking to upgrade their vehicle, we’re here to help them succeed and make their life easier. Our ultimate goal is to make transportation as seamless and hassle-free as possible, so drivers can focus on delivering top-quality service to their customers.

We are currently looking for a Repossession Specialist to join our growing operations team.

Responsibilities

• Contact delinquent customers to resolve outstanding debts and coordinate repossessions.
• Locate and recover stolen or defaulted bikes using tracking tools and field operations.
• Collaborate with law enforcement to retrieve or release stolen/confiscated bikes, including from tow yards.
• Travel within San Francisco and to other cities as needed to carry out repossessions.
• Maintain accurate records in Google Sheets/Excel and submit daily status updates and end-of-day reports via company tools.
• Complete additional tasks as assigned by other departments.

Requirements

• Ability to work in a fast-paced and changing environment.
• Minimum 1 year of experience in security, police, military, or a related field (preferred).
• Strong multitasking, attention to detail, organizational, and interpersonal skills.
• Ability to effectively communicate with law enforcement and delinquent customers.
• Car ownership (preferably large enough to transport electric bikes) and willingness to use it for the job.
• Comfort navigating throughout SF and open to occasional day trips outside SF.

Benefits

• Type: Part-time (1099 Contract)
• Weekly Hours Requirement: 20 hours
• Opportunity to transition to full-time as the business grows
• Compensation:
• Hourly Base Salary
• Bonus: Competitive bonus structure based on volume of successful recoveries
• Reimbursements: Travel costs - including gas, tolls upon request, and compensation for out-of-state trips