Ticket Sales Representative

Ticket Sales Representative

Become the Face of Fun in San Antonio!

Now Hiring: Ticket Sales Representative

Where every day brings new people, new stories, and the chance to spark unforgettable memories.

About the Role

As a Ticket Sales Representative, you're often the first friendly face our guests meetand the one who sets the tone for their entire experience. You're not just selling tickets; you're inspiring visitors to explore, discover, and fall in love with San Antonio. Your passion for the city and its attractions helps guests understand what they would miss if they skipped our tours.

This position requires you to be engaging, knowledgeable, and ready to showcase the very best our city has to offer.

What We Offer

• Competitive Pay + Uncapped Commission
• $13/hour base paySales Reps typically average around $22/hour!
• Company-Paid Training
• Full-Time Benefits:
• Paid vacation
• Health and wellness plans
• All Employees (FT, PT, Seasonal) Receive:
• Paid sick time
• 401(k) with company match*
• Fun, upbeat work environment
• Year-round awards & recognition
• First Stop Health (100% employer-paid telehealth for employees & dependents)
• Retail discounts and free admission to all company attractions
• Proudly operating tours, attractions, and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, D.C. since 1980!
• Start your new career with us today!

Requirements

• Essential Functions
• Greet guests warmly and provide prompt, courteous service.
• Offer tailored recommendations based on guest interests and schedules.
• Utilize professional sales techniques: pitching, prospecting, objection handling, cross-selling, upselling, and closing.
• Present tour and attraction pricing clearly and accurately.
• Process vouchers and e-tickets carefully.
• Communicate with dispatch regarding guest volume or any issues at your location.
• Required Knowledge, Skills & Abilities
• Ability to work independently while following established procedures.
• Strong sales skills with a track record of success.
• Excellent math skills and comfort handling money, credit cards, and receipts.
• Strong active-listening skills and professional communication.
• Qualifications
• High school diploma or equivalent preferred.
• Other Requirements
• Successful completion of a background check and substance-abuse screening.
• A genuine passion for helping people and making their San Antonio visit exceptional.