Client Service Representative

Job Description Entry‑level role servicing clients’ payroll and data management needs, resolving payroll discrepancies while maintaining confidentiality. Key Responsibilities Review and process payroll across multiple states. Maintain meticulous attention to detail, accurately complete tasks under deadline. Update and maintain CRM system. Initiate ongoing client enrollment, education, and onboarding. Effectively handle inbound calls in a timely and friendly manner. Maintain confidentiality and act with integrity while handling sensitive information. Perform other duties as assigned. Qualifications Ability to work with web‑based applications. Excellent organizational and time‑management skills. Articulate communicator in a variety of settings. Extraordinary attitude with client service orientation. Ability to prioritize information by analyzing critical issues and drawing accurate conclusions. Act with professionalism and urgency. Operate a 10‑key with speed and accuracy. Knowledge of bookkeeping or payroll functions helpful. Payroll Certification (FPC or CPP) a plus. Associate’s degree or equivalent. Additional Information ConnectPay offers a salary commensurate with experience, a competitive benefits package including life, health, dental, vision, 401(k) retirement, and tuition reimbursement. EOE. #J-18808-Ljbffr