Customer Experience Advocate

Details Title: Customer Experience Advocate Home Services Location: Franklin TN Pay Rate: $20 Type: Contract to hire Hours: Schedules between 6am-8pm CT Note: Hybrid/Onsite. This will be 100% onsite while training. After 2-3 months you will have the opportunity to work from home 2 days a week. 3 openings Requirements Excellent phone etiquette and excellent verbal, written, and interpersonal skills Computer skills (MS Teams, MS Outlook, Internet and Intranet navigation, Web-based platforms.) Responsibilities Ensures all external and internal customers receive a concierge level of customer service Serves as a representative of high professionalism to all external customers. Engage with high value client to schedule service-calls accurately, and efficiently. Must be able to work with minimum supervision and possess strong collaboration and organizational skills with mindfulness to detail. Team member should possess good oral and written communications skills, both with co-workers and over the telephone with outside and company associates. Position requires use of computers, telephones, and other office equipment. #J-18808-Ljbffr Beacon Hill