Customer Service Associate I

Overview We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations. Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets. Keep the store well-stocked, recover merchandise, and help with unloading trucks and stock replenishment in accordance with productivity standards. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Perform other duties as assigned. Skills and Experience High school diploma or equivalent (preferred). Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred). Ability to follow instructions and interpret operational documents (required). Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Excellent customer service and relationship management skills (required). Strong organizational and communication skills (required). Strong problem‑solving and decision‑making skills (required). Perks and Benefits Medical, pharmacy, dental, and vision insurance. Employee Assistance Program. Retirement plans. Educational Assistance. Additional wellness and employee support programs. We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds and providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). This job specification should not be construed to imply that these requirements are the exclusive standards of the position. The job duties may be amended from time to time at our discretion, and incumbents will follow any additional instructions or related duties as may be required by their supervisor. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr