Bilingual Customer Support Specialist - Overnights

Pay From $30 to $35 per hour with significant growth and earning potential. Includes $4 Shift Differential. Location : 4810 South Hellman Avenue, Ontario, CA 91762. California Branch. Schedule : Full‑time: Friday - Tuesday, 9 PM to 5:30 AM. Training: Monday - Friday, 8:30 AM – 5 PM (approximately 6–7 months). Why Customer Service at Uline? Learn: In‑depth training helps sharpen communication and problem‑solving skills. Develop: Professional environment offers one‑on‑one peer mentoring and room to grow in your career. Connect: Build strong relationships in a collaborative in‑person setting with regular team events. Position Responsibilities Process customer orders, make product recommendations, and handle account inquiries using world‑class technology. Become a product and solutions expert: answer product, pricing, and shipping questions quickly and confidently. Build business relationships with customers over phone, email, and chat. Understand customer needs and recommend Uline’s best solutions. Help customers navigate Uline’s website and online ordering. Minimum Requirements High school diploma or equivalent; Bachelor’s degree preferred. Excellent problem‑solving, listening, and communication skills. Prior customer service experience is a plus; if eager to learn, training will be provided. Bilingual (English / Spanish) – fluent in both verbal and written forms. Benefits Complete health insurance coverage and 401(k) with 6% employer match starting day one. Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program covering professional continuing education. Employee Perks Best‑in‑class, clean, modern facilities. First‑class fitness center and nearby walking path. EEO / Drug‑Free Workplace Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site. Employer/Vet/Disabled. #IN‑CACS#ZR‑CACS. #J-18808-Ljbffr