Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Location: Cicero, NY. Salary: $55,000 – $75,000 per year. Employment type: Full-time. Seniority level: Entry level. About the Agency Our agency is best described as a friendly, laid‑back place where teamwork and a strong work ethic go hand in hand. We believe in creating an environment where people enjoy coming to work each day while still staying focused on delivering results for our customers. Our team of nine dedicated professionals support one another, celebrate wins, and strive to continuously improve. We offer competitive benefits, including health, dental, vision coverage, and a 401(k) plan to help you plan for the future. Role Description As a Customer Relations Representative you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Benefits 401(k) Bonus based on performance Competitive salary Dental and vision insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Compensation $55,000.00 – $75,000.00 per year About State Farm Agent Status State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Apply now and let us put you on the path to success. #J-18808-Ljbffr