TEAM OPERATIONS MANAGER

Storage Squad was founded in 2011 in Ithaca, NY, by Cornell students who wanted to make college moving & storage easier. Over the past 10+ years, the business has grown, and in 2020 it became part of the 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family.

Today, Storage Squad helps students at 40+ schools across 15+ states – and we’re still growing! Our partner schools appreciate how we help students while reducing congestion in and around campus, and our students and families appreciate how we make move-in and move-out easier and less stressful.

Seasonal | Part-Time | Hourly + Performance Bonuses

About the Role

Storage Squad is looking for a Team Operations Manager to join our team during our busy season. This is a great opportunity for someone looking to build leadership and operations experience, develop valuable business skills, or supplement their income with seasonal work.

This is a hands-on role where you'll help coordinate people, schedules, vehicles, logistics, and customer services while working alongside your team to keep daily operations running smoothly.

Previous management or logistics experience is helpful, but not required. We're looking for someone who is dependable, organized, comfortable taking initiative, and enjoys working with people.

What You'll Do

• Recruit, train, schedule, and support seasonal team members.
• Coordinate daily schedules, routes, vehicle rentals, pickups, and deliveries.
• Help oversee shipping, receiving, inventory, and warehouse organization.
• Communicate with customers, university partners, vendors, and Storage Squad management.
• Address customer questions and concerns with a professional, solution-focused approach.
• Help resolve operational challenges and keep projects on schedule.
• Drive company or rental vehicles when needed.
• Assist with loading, unloading, moving, pickups, and deliveries during busy periods.
• Lead by example and help create a positive, productive team environment.

What We're Looking For

• Dependable, organized, and responsible.
• Strong communication and customer service skills.
• Comfortable working in a fast-paced, hands-on environment.
• Able to take initiative and solve problems as they arise.
• Comfortable working as part of a team and taking a leadership role when needed.
• Valid driver's license.
• Ability to perform physical tasks, including lifting, loading, unloading, and moving boxes and belongings.
• Commercial driving, logistics, or management experience is a plus, but not required.

Why Join Storage Squad?

This position is a great way to gain real-world experience while earning supplemental income. You'll have the opportunity to develop skills in:

• Team leadership
• Operations and logistics
• Recruiting and training
• Customer service
• Scheduling and route coordination
• Warehouse and inventory management

Whether you're looking to build your resume, gain management experience, or pick up seasonal income, this role offers meaningful responsibility and hands-on experience.

Position Details

Job Type: Seasonal, Part-Time
Season: MONTH – MONTH, YEAR
Pay: Hourly + potential performance-based bonuses
Schedule: Flexible/seasonal, with increased hours during peak periods

Interested in joining the team? Apply today!

EEO statement

1-800-PACK-RAT | Zippy Shell is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.