Chiller / HVAC Service Technician IV

Job Description

Job Description

Job Title: Chiller / HVAC Service Technician IV

Location: Dallas, TX (On-site)
Employment Type: Full-Time
Salary: $90,000 - $110,000 Annually (Based on experience)

Company Introduction

This position is with a premier, employee-owned mechanical, electrical, and plumbing (MEP) organization that has delivered full-lifecycle building solutions, from design and construction to service and facilities maintenance, for decades. The company powers critical environments such as hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.

As an employee-owned company, team members have a voice, a stake, and a clear path to grow. Recognized nationally as one of the best places to work, the organization invests in top training, career development, and a culture built on trust and servant leadership.

This is a growing team where your skills matter and your future is built to last.

Role Overview

The Chiller / HVAC Service Technician IV services, installs, maintains, and repairs large-scale industrial and commercial cooling systems, including centrifugal, screw, and scroll chillers. As a senior-level field service professional, this technician handles the most complex equipment teardowns and comprehensive system diagnostics, coordinates work on large projects, and serves as a trusted technical resource for customers across critical environments. The role participates in a predictable on-call standby rotation and operates with a high degree of independence and minimal supervision.

Core Responsibilities

• Service, operate, maintain, and troubleshoot complex chiller systems, including air-cooled, centrifugal, and water-cooled chillers.
• Perform complete equipment teardown and comprehensive system diagnostics on large commercial equipment.
• Coordinate work processes on large projects, including disassembly and reassembly of large commercial equipment for troubleshooting and planned maintenance as indicated in the service agreement.
• Proficiently operate hand tools, power tools, gauges, and measuring equipment.
• Complete service contracts, quoted projects, and demand service calls as directed.
• Develop long-term customer relationships and explain work performed to the customer's satisfaction.
• Provide customer solutions and communicate and document project status to all project stakeholders.
• Participate in the technician on-call standby rotation as dictated by business unit policies and procedures.
• Purchase materials and issue purchase order numbers to suppliers.
• Safely operate motor vehicles and trailers, meeting fleet safety and driving policy requirements and all company safety requirements.
• Maintain equipment, tools, and inventory stock on the service vehicle.
• Work effectively with app-based software.

Required Background

• Minimum of 7 years of specialized experience in commercial chiller service, demonstrating deep technical expertise and industry knowledge.
• Experience with centrifugal and screw chillers (Trane, York, Carrier, Daikin, or similar).
• Strong troubleshooting skills on 200 to 1000 ton systems.
• Knowledge of VFDs, pumps, cooling towers, and BAS controls.
• Advanced knowledge of service processes, techniques, and codes.
• Proficiency reading complex schematics and prints.
• Proven ability to work as a proactive, self-directed professional who can manage complex projects with minimal supervision.
• Professional demeanor with solid interpersonal skills and strong written and oral communication.
• Valid driver's license with a driving record that meets fleet safety and driving policy requirements.
• Full chiller teardown experience preferred.

Compensation & Perks

• Competitive salary based on experience.
• Company vehicle or mileage reimbursement.
• 401(k) with company match.
• Comprehensive health, dental, and vision insurance.
• Paid time off and paid holidays.
• Referral program and growth opportunities.
• Path for advancement into different roles.