Front Desk Receptionist

We are looking for a polished, people-focused Freelance Receptionist to serve as the front-line representative of a busy Marina del Rey headquarters. In this long-term freelance role, youll ensure every team member, guest, and partner has a seamless, welcoming in-office experience from the moment they arrive. The ideal candidate is highly organized, proactive, and comfortable juggling a mix of administrative, facilities, and light office coordination tasks. Youll collaborate closely with HR, Culture, IT, and Building Management teams to keep operations running smoothly and help maintain an environment that is professional, efficient, and inviting.

Details:

• Freelance, onsite role
• Location: Marina del Rey, CA.
• Standard schedule: MondayFriday, approximately 8:30 a.m. 5:00 p.m.
• Pay rate: $25-26/hr. (non-exempt)

Responsibilities

• Warmly greet and check in visitors, candidates, vendors, and partners, consistently delivering a professional first impression.
• Manage the main phone line and front desk email: route calls, take accurate messages, and respond to general inquiries.
• Provide visitors and employees with clear parking instructions, validate parking, and assist with building access and badges.
• Perform daily opening and closing procedures to ensure the office is guest-ready at the start of the day and secure/organized at close.
• Coordinate all incoming and outgoing mail, packages, and deliveries using current office applications and systems.
• Support employees with front-desk-related needs such as shipping requests, courier services, and general office information.
• Maintain tidy and inviting common areas (reception, conference rooms, kitchen, mail area, and shared spaces) throughout the day.
• Monitor office supply and snack levels, communicating needs to the Office/Facilities team for ordering and replenishment.
• Partner with Culture and HR teams to provide front-desk support for onsite meetings, meals, and events (greeting guests, directing catering, etc.).
• Collaborate with IT to help coordinate in-person support requests, such as directing employees to resources and flagging issues with conference rooms, printers, or shared equipment.
• Maintain accurate visitor logs, building access records, and other front-desk documentation in accordance with company policies.
• Serve as a knowledgeable point of contact for HQ-related questions, helping employees and guests navigate the office and building amenities.

Qualifications

• 12+ years of experience in a Receptionist, Front Desk, Administrative Assistant, or similar customer-facing office role.
• Outstanding interpersonal and communication skills; confident interacting with individuals at all levels of the organization.
• Strong organizational skills with keen attention to detail and the ability to manage multiple tasks simultaneously.
• Proficiency with common office software and tools (email, calendar systems, basic spreadsheets; familiarity with project tools like Monday.com is a plus).
• Professional, reliable, and punctual with a service-oriented mindset.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfort working in a fast-paced, growing environment and adapting quickly to changing needs.