Restoration Project Manager

Rainbow International Franchisee

Project Manager General Manager/Owner

Supervise/perform restoration services as a result of damage caused by water, fire, or smoke and supervise/perform other specialty services as required that equal or exceed company and customer quality standards. Perform marketing tasks to sell additional services or develop additional business as required.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

1. Establish and maintain a service schedule to ensure all service is delivered to meet customer requirements.
2. Comply with all verbal and written safety practices including the use and maintenance of Personal Protective Equipment (PPE). Read and comprehend all applicable MSDSs for chemicals that require special handling and use of PPE.
3. Solicit current customers for leads to develop leads for new customers.
4. Meet with homeowner and adjuster of insurance company, explain and attain all necessary documentation for access to the jobsite, write an agreed upon estimate and oversee the job to completion. Do final walk through with customer to verify that all expectations have been met.
5. Communicate with customer about scope of work, timeline of work, progress updates and planned completion dates. Explain the "Upgrade/Change Order" process to customers including the selection process, expected timeline of payment and the effects of the timeline of the project.
6. Provide Office Manager with invoicing information and amounts for completed jobs.
7. Create a complete schedule of the workflow at the onset of the job containing a projected completion date. Maintain a material/supply list.
8. Ensure Purchase Orders are assigned in an effort to control the costs of the job and maintain profitability.
9. Inspect the jobsites frequently to verify the scope of work is being performed correctly, that it meets the projected timeline and that it complies with Rainbow International standards.
10. Work with Third Party Administrator programs by keeping current on requirements and technical updates for each individual program.
11. Meet with management to review job progress and profitability, payment schedule and completion dates per company policy.
12. Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Supervisory Responsibilities

Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, training and supervising restoration employees; planning, assigning and direction work; appraising performance; addressing complaints and resolving problems. Must be computer literate with proficiency in use of Microsoft Office (Word, Outlook, Excel) and other computer software. Experience in Xactware is helpful, but not mandatory. Must also have a functional understanding of handheld smart devices and an aptitude for learning new technology and software easily.

Education and/or Experience

High school diploma or general education degree (GED) five or more years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses & Registrations

Must have and maintain a valid vehicle operator's license. Must have or be willing to obtain the applicable certifications pertaining to the industry. Compensation: $80,000.00 per year