Patient Services Coordinator Levis Commons

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Job Summary:

As the first team member a patient interacts with at a physician practice the Patient Service Coordinator creates a positive inviting tone.

In this role you greet and register patients answer phone calls take messages and schedule and reschedule patient appointments. You will also maintain the providers schedule.

You will assist the clinical staff with outgoing calls to patients pharmacies or other providers as needed.

The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• High school diploma or equivalent

• 1 year experience in a customer service or clerical setting

PREFERRED REQUIREMENTS

• Associates degree

• Working knowledge of medical terminology third party billing and referral procedures

• Experience with EPIC EMS

• 3 years experience in a clerical or office function

• 1 year experience in a medical office setting

ProMedica is a mission-driven not-for-profit health care organization headquartered in Toledo Ohio. It serves communities across nine states and provides a range of services including acute and ambulatory care a dental plan and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1300 health care providers through ProMedica Physicians and has more than 2300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of more information about ProMedica please visit provide flexible benefits that include compensation and programs to help you take care of your family your finances and your personal well-being. Its what makes us one of the best places to work and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race color national origin ancestry religion sex/gender (including pregnancy) sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please contact

Equal Opportunity Employer/Drug-Free Workplace

Required Experience:

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