Hub Relations Coordinator

Insight Global

Job Description

A closed door pharmacy is looking to hire a Hub Relations Coordinator for a closed door pharmacy to sit in Robinson Township. We are looking for candidates who are passionate about helping customers, working directly with patients, and have a strong technical aptitude to catch on to their systems quickly.

Responsibilities:

Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
Provide patient care to accurately support pharma programs and triage to a pharmacist when required
Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
Document all call information and data discovery according to operating procedures
Utilize proper escalation channels to meet patient needs & resolve open issues
Research required information using available resources
Maintain confidentiality of patient and proprietary information
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

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Vacancy posted 12 days ago

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