Houseperson

Work Hours: Monday-Sunday (5 days per week); From 9:00 am to 12:00 pm. Hours may vary based on hotel occupancy. Reports to: Executive Housekeeper Houseperson Job Responsibilities Responsible for the cleanliness of all public and back of the house areas of the hotel; entrances, including glass doors, windows; Men’s and Ladies Rest Rooms; etc. Maintenance and cleanliness of all equipment. Responsible for the cleaning of carpets, organization and stocking of store rooms and linen closets. Assist the Maintenance Manager when needed. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Protect the privacy and security of guests and coworkers. Address guests’ service needs in a professional, positive and timely manner. Welcome and acknowledge each guest with a smile, eye contact and a friendly verbal greeting. Assist other associates to ensure proper coverage and prompt guest service. Comply with quality assurance expectations and standards. Report missing hotel property and damages to hotel areas to manager. Perform other miscellaneous jobs as requested by department manager. Must be physically fit and can bend, stoop and lift Must be reliable; willing to work weekends and holidays Must be able to effectively communicate and interact with guest Ability to learn quickly and work in fast paced position with constant guest interaction Must be able to multi-task General Notes This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the company. The company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Home2 Suites by Hilton is an American all-suite extended-stay hotel featuring contemporary accommodations and customizable guest room design. With separate sleeping and living spaces, our studio and one-bedroom suites provide you the perfect floor plans whether you stay one night, one week, or more. Home2 Suites by Hilton is operated by Scarlet & Gray Hospitality. Scarlet & Gray Hospitality was born to meet and exceed our customers' expectations through exceptional hospitality management services and quality hotel development. Our slogan says it all: Hospitality...."we get it." We are in this business to achieve 100% customer satisfaction. We do that by listening to our customers and clients. #J-18808-Ljbffr