Senior Engineer

Requirement

Senior Engineer

Job Description

How many years of professional experience do you have in program analysis, program coordination, international travel support, or federal mission support? Describe your experience supporting international or official government travel, including passports, visas, travel approvals, country clearances, or related requirements. Describe your experience developing or maintaining trackers, dashboards, repositories, databases, portals, or other program-management tools.

Key Responsibilities

Key responsibilities of the candidate will be (but aren't limited to):

• Design, develop, enhance, and maintain technical solutions supporting CISA International's program management and international travel processes.
• Develop and maintain repositories for tracking international arrangements, agreements, travel information, and related program records.
• Develop and maintain dashboards, reports, webpages, and internal platforms providing frequently referenced international activity and travel information.
• Work with CISA International and OCIO stakeholders to identify technical requirements and support the evolution of information-management solutions for international travel.
• Analyze existing workflows, systems, and information-management processes and recommend opportunities for automation, integration, and process improvement.
• Develop data visualizations, metrics, reports, and analytical tools to provide leadership insight into international travel and program activities.
• Support configuration and enhancement of user-facing travel portals, tools, and other digital resources.
• Develop and maintain technical documentation, system/process documentation, SOPs, user guidance, and related knowledge-management materials.
• Coordinate with CISA OCIO, External Affairs, program personnel, and other stakeholders to ensure technical and policy compatibility across engagement processes and tools.
• Provide technical troubleshooting, user support, and recommendations to improve system usability, data quality, records management, and operational efficiency.

Qualifications/Requirements

The Candidate must have the ability to think strategically, act tactically, and display strong analytical and critical thinking skills. They must also build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail. The Candidate must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

We are looking for an experienced technical professional with a background in information systems, systems engineering, business systems, data analytics, application development, or related technical disciplines. Successful candidates will have experience translating business and operational requirements into practical technical solutions, with particular strength in information management, workflow improvement, dashboards, reporting, and user-facing tools. Candidates should be comfortable working directly with government program personnel, technical teams, and senior stakeholders to identify requirements and implement improvements. The ideal candidate combines strong technical capabilities with business-process analysis, communication, documentation, and customer-service skills.

Minimum Qualifications

• US Citizen
• Bachelor's degree in Information Technology, Computer Science, Systems Engineering, Information Systems, Engineering, Data Analytics, or a related technical discipline, or equivalent relevant professional experience.
• Professional experience designing, developing, configuring, or supporting information systems, business applications, workflow solutions, or data-driven tools.
• Experience translating business and operational requirements into technical requirements, system enhancements, or process improvements.
• Experience developing or maintaining dashboards, reporting tools, databases, repositories, portals, or other information-management solutions.
• Demonstrated experience with data analysis, visualization, reporting, and information-management practices.
• Experience documenting technical requirements, workflows, processes, system configurations, or user procedures.
• Strong analytical, problem-solving, written communication, and stakeholder-engagement skills.Ability to obtain and maintain DHS Public Trust suitability.
  

Highly Desired Qualifications

• Prior experience supporting DHS, CISA, or another federal agency in an information technology or mission-support environment.
• Experience with Microsoft 365, SharePoint, Power Platform, Power BI, or comparable enterprise collaboration, workflow, reporting, and visualization platforms.
• Experience developing or supporting workflow automation, low-code/no-code solutions, portals, dashboards, or business-process management tools.
• Experience with requirements gathering, business-process mapping, workflow analysis, and process automation.
• Experience designing data visualizations, metrics, dashboards, and executive-level reporting products.
• Familiarity with federal records management, information governance, accessibility, security, or data-management requirements.
• Experience integrating or improving systems and processes involving multiple organizational stakeholders.
• Experience supporting travel management, international affairs, stakeholder management, or other complex federal administrative processes.

Job

Full-time

Location

Arlington, VA

Salary Range

$150000- $165000 per year

Assigned Forge Job Title

Senior Specialist

Essential Duties

• Problem Solving - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
• Professionalism - Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
• Physical Demands - The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type, or hear. The employee is frequently required to walk, use hands to finger, handle, or feel and reach with hands and arms.
• Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

This job posting sets forth the basic authorities and responsibilities of this position, which may be changed from time to time as shall be determined. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Benefits

Forge fosters a rich company culture built on a diverse, hard-working employee base. Our staff is the core of our success and the impetus behind our decisions. In today's corporate culture, there is no longer a line between work and home life. As a result, we focused our benefits approach on the whole family.

The Forge total compensation model is based on a 'choose-your-own-adventure approach,' allowing each employee to create a comprehensive package of benefits and perks tailored to his or her needs. Examples of benefits included in our total compensation package include:

• Complete Flextime
• 401k With Employer Matching
• Healthcare, Including Medical, Dental, and Vision
• Health Savings Account (HSA) And Pre-Tax Premium Options
• Supplementary healthcare and family support
• Extended Short-Term Disability and Long-Term Disability
• Healthcare Insurance Deductible Paydown
• Health and Wellness Programs
• Tuition Reimbursement, Student Loan Repayment, and Education & Training Stipends
• Cell Phone / Internet Stipends
• College Saving Plans with Employer Contributions
• Alternative Work Locations and Tele-Commuting
• Employee Referral Awards
• Retention, Signing & Performance Bonuses
• Commuter Benefits
• Paid Sabbatical

Forge Group, LLC is a proud DoD Skillbridge and V3 (Virginia Values Veterans) certified company committed to hiring and retaining military veterans and spouses.

Forge Group, LLC is an Equal Opportunity [and/or] Affidative Action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or military or protected veteran status. We participate in the E-Verify Employment Verification Program.