Remote Support Analyst II SLA-Driven & Customer-Focused
Motorola Solutions
- Remote job
Motorola Solutions seeks a Support Services Analyst (Level 2) to resolve complex requests for Noggin clients, documenting insights and contributing to knowledge bases. You will collaborate with DevOps/Engineering to meet SLAs and improve the product through feature requests and issue analysis. Located anywhere in the US, you will cover Saturdays and Sundays with weekday rest days, and participate in a comprehensive benefits program. #LI-MP2 #LI-REMOTE #J-18808-Ljbffr Motorola Solutions
$50k - $60k
...in delivering and supporting technology... ...businesses, and we are driven by our mission and... ...Desk Technician II will be part of our... ...exceptional customer service by focusing on finding the right... ...needed. This is a remote role. Occasional... ...resolution within SLA ~ Troubleshoot...Remote workCustomerFull timeLocal areaFlexible hours- ...This Computer Support Analyst position is located... ...Computer Support Analyst II to provide timely... ..., or from remote location. Provide... ...Background Check based on customer need.... ...Global is a mission-driven organization with... ...technology solutions. We focus on end-users and are...Remote workCustomerCasual workHome office
- ...Opportunity This Computer Support Analyst II position is located... .... Conduct remote troubleshooting when necessary... ...interacts with customers on a regular basis and... ...Netrix Global is a mission-driven organization with the... ...solutions. We focus on end-users and are committed...Remote workCustomerCasual work
- ...Service Desk Technician II provides Tier 2 technical support for on-site and remote employees, ensuring timely, accurate, and customer-focused service.... ...with a positive, solution-driven approach. Manage, research... ...with formal ticketing and SLA tracking. Proficient...Remote workCustomerFull timeWork at officeLocal area
$44.99k - $55.99k
...A Customer Support Analyst Level II works within the Customer Support Center to meet the... ...skills and positive customer focus. Good understanding of... ...initiative Process driven approach to getting things... ...benefits, visit us here: #LI-Remote #LI-KL GHX: It's the...Remote workCustomerHourly payFull timeImmediate startWorldwideMonday to FridayFlexible hoursShift workWeekend work$27.14 - $45.21 per hour
...is responsible for the support, engineering, and... ...qualified professional Analyst II, Home Office Tech to provide... ...and supports remote users including VPN client... ...connectivity. Provides customer training and knowledge... ...integrity , and are driven to help our clients...Remote workCustomerWork at officeWork from homeHome officeFlexible hours- ...Service Desk Analyst II The Service Desk Analyst II is responsible for supporting customers in the form of providing timely and enthusiastic remote support from our 24/7 call... ...directed/needed for client SLA's • Interact with... ...with a proactive focus • Need to be...Remote workCustomerFlexible hours
- ...a mission to make customer experience (CX) the... .... We work hard and support each other along the... ...Help Desk Specialist II for a Full-Time... ...onsite desk-side and remote technical support.... ...needed and within SLA parameters. Support... ...failed because the focus was on the tools and...Remote workCustomerFull timeContract workWork at officeLocal area
- ...Description Description: Client Support Analyst II Location: Macon, GA... ...IT Glue articles with new customer findings. Assist with ISP... ...Expectations: Maintain established SLA requirements for calls and... ...and time tracking. Remote support: Running scripts and...Remote workCustomerFull timeShift work
- ...commitment to providing customers with high-quality... ...relocation program. Support Desk Tier II IT Technician About... ...tickets and provide remote support for a wide range... ...in accordance with SLA requirements. Document... ...in a ticket-driven environment. ~ Must...Remote workCustomerCasual workWork at officeLocal areaRelocation
$56.6k - $63.1k
...desktop & application support to basic... ...multiple Heartland customers. The ideal candidate... ...Managed Services SLA. Be part of a phone... ...firewall rules, etc. Remote application and... ...an outcome focused mindset ~ Have strong... ...– HBS is driven to achieve exceptional...Remote workCustomerFull timeLocal areaWeekend work- ...is looking for a Support Technician, II who will participate... ...Data Center and customer support. The Support Analyst II is responsible... ...for customers or remote technicians. Document... ...is a mission-driven organization with... ...technology solutions. We focus on end-users and...Remote workCustomerFull timeWork experience placementCasual workLocal areaHome officeShift work
- ...move faster, work smarter, and focus on the work that truly... ...learning never stops.As an IT Support Analyst II at Docebo, you will be the backbone... ...with both in-office and remote team members to resolve... ...experiences for over 3,000 customers worldwide. We have successfully...Remote workCustomerFor contractorsWork at officeLocal areaWorldwide3 days per week
$70k - $90k
...reliability. Wind River helps customers across automotive,... ...mindset, customer-focus, and diversity, equity,... ...world. YOUR ROLE As an Analyst II - Desktop Systems, you... ...comprehensive desktop support to users across the Walnut Creek campus, remote offices, and small office...Remote workCustomerTemporary workWork at officeLocal areaHome officeFlexible hoursAfternoon shift- .... Our partner is looking for a Business Support Analyst II based in the United States. This fully remote role offers the opportunity to bridge business... ...direction while maintaining a strong focus on quality, timelines, and customer satisfaction. The role also provides an...Remote workCustomerFull time
- ...for providing timely, accurate, and customer-focused support for IT-related incidents and service... ...Support email, collaboration tools, and remote access technologies. Assist with... .... Familiarity with ITIL concepts and SLA-driven support models. Exposure to EHR systems...Remote workCustomerLocal area
$24 per hour
...Overview As a Technical Support Technician, you will join a team providing remote support to customers across the military, public safety... ...Technical Support Technician II, you will perform both technical... ...Profile A proactive, driven professional who thrives in fast...Remote workCustomerWork at officeShift work$35.97 - $43.97 per hour
...company's mission. We are a team focused on gold standard customer service and professional... ...-sharing plans and help support a business model that gives... ...The IT Support Technician II will work with IT Manager on... ...projects as needed. Provide remote support using TeamViewer...Remote workCustomerHourly pay3 days per week- ...currently seeking a Technical Support Specialist, Level II. You will install,... ...You should be familiar with remote troubleshooting techniques.... ...ensure prompt and accurate customer service and increase client... ...remote end user support with focus on client satisfaction, quality...Remote workCustomerCasual workWork at office
- ...clearly, and bring relentless focus to efficiency and execution.... ...About the role The IT Support Technician II is an experienced technical... ...expectations for both strong customer responsiveness and... ...for business, operational, remote, executive, and VIP users....Remote workCustomerWork at office
- ...that seriously. At the Store Support Center, we're in the business... ...hardware problems in stores and for remote users including issues related... .... Provides a high level of customer service and utilizes any means... ...cert, but not required. Focus on You We're all about...Remote workCustomerFull timeWork experience placement
$17.89 - $22.36 per hour
...individuals who are conscientious, dedicated, customer focused, and able to build lasting... ...communities. Job Summary The Business Support Technician II performs support and administrative... ...role located in West Bend, WI. No remote opportunities for this position are available...Remote workCustomerHourly payTemporary workPart timeWork at officeLocal areaFlexible hours$62.4k - $75k
...toggle section visibility Job Title IT Support Analyst II City Remote Work Location Type Remote... ...issues, resolutions, and communicate effectively with customers and internal teams DESIRED PROFESSIONAL SKILLS AND...Remote workCustomerPermanent employmentFull timeWork experience placementLocal areaFlexible hours- ...Desktop Support Analyst At Axiom Bank, we encourage you to aim for the... ...following: Provide Tier II technical support. Assists Tier... ...as thin clients. Leverage remote connection and installation... ...attention to detail. Strong customer service orientation. (Reasonable...Remote workCustomerFull timeContract workTemporary workFor contractorsWork at officeFlexible hours
$65k - $70k
...Service Technician to support our IT operations team... ...Services Manager, the Service Analyst II provides second and... ...providing outstanding customer service, technical support... ...support Delivering remote support to users... ...of Basic ITIL Process, SLA, Priority & Severity Matrix...Remote workCustomerWork experience placementWork at officeLocal area$20 - $26 per hour
...Responsibilities The IT Support Tech II under direct supervision, installs... ...working directly with customers, owners, and end users, providing... ...equipment and devices (remote access and in person).* 12.... ..., and the ability to adjust focus. Normal, corrective vision range...Remote workCustomerFull timeTemporary workMonday to FridayFlexible hours- ...commercial enterprises focused in construction... ...for an IT Service Desk Analyst II to join our team in Farmington... ...providing technical support to users by handling... ...internal and external customers per service level standards... .... ~ Experience with remote desktop tools and...Remote workCustomerFull timeWork at officeLocal areaFlexible hours
- ...Regional Technical Support Analyst Stratus® is an... ...responsible for delivering customer-first IT support... ...provides both remote and onsite... ...customer-first mindset focused on responsiveness... ...Management platform SLA & Operational... ...within SLA-driven IT support environments...Remote workCustomerTemporary workWork at officeLocal areaFlexible hours
$87.16k - $119.84k
...today. Together with our customers, we aim to safeguard... ...throughout space.We are mission-driven, and together, we are... ...IT Systems Engineer II is a role designed for... ...including routing and remote access services, and... ...cross-functional teams to support IT projects and...Remote workCustomerFull timeContract workWork experience placementLocal area$65k - $75k
...00-$75,000 Job Summary: The Technical Support Analyst II works with internal employees as well as external customers to provide hardware and software support for a... ...Responsibilities: Desktop support - desk side and remote phone support Provide 1st and 2nd level...Remote workCustomerWork at officeWeekend work
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