Service Desk Analyst
Crisis Prevention Institute
Crisis Prevention Institute is seeking a Service Desk Analyst I to provide frontline IT support in person, by phone, or email. You will address inquiries and resolve incidents related to cybersecurity, desktops, and Office 365, while following SLAs and ITIL practices. You will train new hires, maintain knowledge bases, and document actions in our ticketing system. Strong communication and teamwork are essential as you support ongoing operational goals. #J-18808-Ljbffr
Vacancy posted 9 hours ago
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