Technical Instructor (Semiconductor equipment)

Responsibilities Develop technical training on service, maintenance, installation, repair, and troubleshooting. Deliver high-quality service training to field service engineers, technical support engineers, install engineers, and external customers. Participate in tool building, manufacturing, field support, upgrades, installs, and other technical activities to master the technical know-how on the assigned product. Maintain a high level of technical skills and stay up to date on new product changes and updates. Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones, deliverables, and training plans. Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; assess efforts, time and resource requirements; maintains action trackers and project documentation. Review engineering documentation, procedures, and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans. Learn and use new software and tools to develop high-quality videos, remote training, web-based modules, augmented reality models and simulations to deliver highly engaging learning experiences. Fully maintain the assigned tools or equipment in the best possible conditions all the time. Performs regular health checks, preventive and corrective maintenance and upgrades. Follow and apply standard training design and development best practices, formats and templates. Review and validate service procedures on the tool. Assess the need to update documentation. Monitor the errors, mistakes, changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly. Able to support afternoon/evening shift training schedule. Minimum Qualifications An engineering degree in optical, mechanical, electrical or electronic engineering. Minimum 3 years of in-depth technical experience on semiconductor inspection or metrology equipment (preferably with BBP system experience). Proven track record of supporting a range of install, service, tool building, manufacturing or technical support activities on semiconductor system. Prior experience in conducting or supporting technical training, formally or informally, or mentoring junior engineers. Ability to communicate comfortably with international audience in English. Business Travel and Shift Requirements Business travel requirement ~ 25%. Able to support afternoon/evening shift training schedule. Compensation and Location Base Pay Range: $35.34 - $60.10 Per Hour. Primary Location: USA-AZ-Phoenix-KLA Equal Opportunity & Accommodation KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at View email address on click.appcast.io or at View phone number on click.appcast.io to request accommodation. #J-18808-Ljbffr KLA-Belgium