Field Service Technician (Macon, GA)

Field Service Technician (Macon, GA)

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing. Compensation Data Salary ranges from $38.05-$44.25 per hour based on skills and experience. You will be part of Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well: $3000 SIGN ON Bonus! Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work Comprehensive benefit package including; health, vision, dental, company-paid & voluntary life insurance upon first day of employment 401k program with 6% company match Personal time off and company-paid holidays Opportunities for career growth and competitive salary commensurate with experience Paid training Boot allowance Company mentoring program Tuition reimbursement for job-related continued education Referral Program

Purpose of the position To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at external or Hiab locations in line with Manager's instructions. Responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities. The Hiab facility is located in Douglasville, GA, however all field service work will be conducted in the Macon, GA and surrounding areas.

Main tasks and responsibilities

• Technical and Product Knowledge
• Managing the Customer
• Risk Management
• Service Process
• Commercial Awareness and Cost Effectiveness
• New Business Opportunities
• Continuous Improvement

Accountabilities

Ability to obtain and maintain a 1-year DOT Medical Card is required for this position Mobile, adaptable and able to work in variable physical site conditions without direct supervision Qualification from higher vocational school (below Graduate/BSc level) in at least one of the following: mechanical engineering, hydraulics, electrics and electronics or equivalent due to experience Working technical knowledge related to all HIAB product lines e.g. Mechanicals, Hydraulics, Electrics, Electronics as required Working knowledge of diesel engines and hydraulic drive systems Fluent in local language and working knowledge of English, spoken and written Operators licenses for all equipment used in line with local requirements Maintain records in compliance with terms and conditions of agreements Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions Understand, monitor and comply with all Safety and Environmental requirements Own tools required

What you'll need to succeed

Education: Minimal High School diploma/GED required Technical or Secondary College preferred Working experience: 3+ years of mechanical, hydraulic, or electrical operations preferred Skills and competencies: Customer-oriented Able to cope with stressful situations Capable of operating independently Appropriate diagnostic and troubleshooting skills Acts responsibly in the light of prevailing circumstances Good hands-on skills as required for relevant mechanical, hydraulic and electronic operations Able to safely operate equipment for the purpose of conducting tests and repair Basic computer skills Personal attributes or qualities: Finds our company values: caring, reliable and pioneering appealing and he/she can relate to these and how they will affect the responsibilities and accountabilities of the position High sense of urgency Service and customer focused Passionate about driving performance improvements Process oriented

Interested to join? If you are excited about this opportunity, please submit your Resume/CV today for consideration! HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.