Hotel Assistant General Manager

Job Description

Job Description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Candidates with Food & Beverage experience preferred.

• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable

• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have a strong focus on putting the guest first with exceptional customer service experience
• You must have 3 or more years of experience working in the hospitality field
• Have superb communication skills, organizational skills, and problem-solving skills

We are a spirited hotel ready to surprise all outsiders. Rooted in a storied and feisty independence, our hotel stands as an inspired example of our city’s growing bold rush. Where pursuits progress, the speedway slows, and the forty-niners come alive — and where you’ll want to hang in rebellious comfort without having to drive the Tryon downtown. U-turns are turning to University City, and The Mecklen Hotel means business for all who want to revolutionize their routine.