Technology Specialist

Technology Specialist

Configures and maintains end-user computing devices and classroom audio/visual equipment, and provides end-user technical support. The specialist's responsibilities may extend to include assisting with the installation and maintenance of servers, applications or networking equipment.

Essential Duties And Responsibilities:

• Install and maintain computing devices and related peripherals
• Install and maintain classroom audio/visual equipment and related peripherals
• Perform basic network troubleshooting
• Perform proper record keeping
• Assist with installation and maintenance of network equipment
• Assist with maintenance of equipment inventories
• Participate in professional development to maintain and enhance technical proficiency
• Demonstrate initiative in the performance of assigned duties
• Perform other duties as assigned

Essential Attributes:

• Successful job-related experience installing, configuring and troubleshooting personal computers and related peripherals
• Working knowledge of computer networking concepts
• Excellent technical, problem solving, analytical and organizational skills
• Ability to work independently and make decisions with minimal supervision
• Ability to carry out job responsibilities and handle sensitive information in a confidential manner
• Excellent oral and written communication skills
• Ability to work well in a team environment
• Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently
• Valid Mississippi driver's license
• Satisfactory criminal background check

Minimum Qualifications & Education Requirements:

• High School diploma, or equivalent
• 1 year of experience in end-user technical support

Preferred Skills:

• Associate Degree, in related technical field
• 5 years of experience in end-user technical support