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RN - Case Manager

Good Shepherd Health System

RN Case Manager

Assess, develop, implement, and monitor a comprehensive plan of care. Work through an interdisciplinary team process in conjunction with the patient and family. Conduct comprehensive assessments of patients' goals as well as their biophysical, psychosocial, environmental, functional, and financial status. Procures services and serves as an advocate on behalf of patients and families for scarce resources. Directs families to arrange for services which require patient/family decision and participation. Acts as liaison to post-hospital care providers and community health resources. Communicates continually with patients, families, medical staff, caregivers, and post-hospital resources. Facilitates or provides necessary patient and family education prior to admission, during hospital stay, and after discharge as indicated. Develops and maintains a positive work climate and positive working relationships with patients, families, medical staff, post-hospital care providers, and community agencies. Assesses patients' healthcare needs and develops comprehensive care plans. Facilitates communication between patients, families, and healthcare providers. Coordinates transitions between care settings including hospital to home, rehab, and long-term care. Ensures continuity of care throughout the treatment process. Evaluates medical necessity for treatments, procedures, and hospital stays. Collaborates with insurance companies to obtain authorizations. Monitors length of stay and identifies potential discharge barriers. Ensures appropriate use of healthcare resources. Advocates for patients' needs and preferences with the healthcare team. Educates patients and families about diagnoses, treatments, and self-care. Connects patients with community resources and support services. Addresses barriers to care, including financial, social, and logistical challenges. Regularly reviews and updates plans based on client progress. Facilitates referrals to specialized services such as housing, healthcare, and legal aid. Advocates for clients with service providers and systems. Represents client interests within complex service systems. Ensures clients receive entitled benefits and services. Maintains accurate and thorough case management records. Documents assessments, interventions, and outcomes. Tracks quality metrics and patient outcomes. Prepares reports for healthcare teams and administration. Works collaboratively with physicians, therapists, social workers, and other healthcare team members. Participates in interdisciplinary care conferences. Consults with specialists regarding complex patient needs. Coordinates care plan implementation across disciplines. Supports the mission, vision, values, policies, and procedures of the organization. Participates in required education relevant to the position. Performs other related duties as assigned. Presents self positively on the phone and in person. Conveys empathy and compassion in conversation. Relates to others in a manner which creates a sense of teamwork, cooperation, and confidence. Works independently and completes assignments as scheduled or communicates barriers to timely completion. Recognizes patient confidentiality rights and handles information appropriately. Communicates effectively with individuals from a variety of socio-economic backgrounds while considering their cultural and spiritual values. Relates well to children, adolescents, adults, and geriatric clients. Requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear communication is essential for interacting with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation, and distinguishing colors for clinical purposes. Tactile perception is important for assessing physical characteristics during patient care. Motor coordination is required for performing fine motor tasks necessary for medical equipment use. May involve occasional stooping, kneeling, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. May require lifting up to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients. Occasional lifting or transferring of individuals weighing over 100 pounds may occur, with a focus on safety. Ability to sit for long periods may also be required. This position is performed primarily in an indoor healthcare environment. May be subject to variable indoor temperatures. Involves frequent exposure to infectious diseases, hazardous materials, and medical equipment. Follows appropriate safety protocols and utilizes personal protective equipment as required. The work setting can be fast-paced and unpredictable, requiring quick responses to changing circumstances. Involves multiple simultaneous demands and varying levels of noise due to medical equipment and patient needs.

City: Hermiston, State: OR

We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • Free and unlimited continuing education units (CEUs)
  • 24/7 dedicated Care Line and clinical liaison support
  • Personalized career consultant and "single point of contact" service
  • Industry‑leading pay rates, loyalty rewards & referral bonuses
  • Free tax return assistance for travelers
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

Cynet Health is a Joint Commission-accredited, Minority-Owned healthcare staffing agency headquartered in Sterling, Virginia, proudly serving healthcare facilities across the United States since its founding in 2010. As one of the nation's largest and fastest‑growing healthcare staffing firms in the nation, we staff thousands of nursing, allied health, locum tenens, pharmacy, therapy, direct‑hire, and non‑clinical professionals across hospitals, clinics, long‑term care facilities, labs and more. We're one of the most decorated staffing agencies in America-ranked a Top Travel Nursing Company by BluePipes, recognized among the fastest‑growing and most diverse staffing firms by Inc. 5000, Staffing Industry, WBJ and USPAACC-and remain deeply committed to excellence, inclusion, and community impact.

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Vacancy posted more than 2 months ago

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