Rental HVAC Branch Associate

Rental Hvac Branch Associate

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com.

Spot Coolers a wholly-owned subsidiary of Carrier rents and sells commercial portable air-conditioning and heating solutions nationwide helping customers stay up and running.

Spot Coolers has an opening for a Rental Hvac Branch Associate in our St Louis, MO market. As a Branch Associate you will complete sales deliveries/pickups/customer service calls per the Branch Procedure book to build Spot Coolers reputation as the best company in the business. This role also serves as a first responder for all customer servicing activities deliveries, pick-ups, equipment swaps, etc.

About This Role

This position is for a Rental Hvac Branch Associate who is under moderate supervision. This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers.

Key Responsibilities

• Extensive Driving to multiple customer sites daily.
• Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment.
• Works under moderate supervision to provide product and technical support.
• Conducts technical training and product briefing with customers.
• Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers.
• Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
• Maintains the warehouse and trucks for optimal efficiency.
• Complete and submit all required paperwork order write-ups, rental/sales agreements per policy.

Required Qualifications

• High School Diploma or GED.
• 1+ years customer service.
• Must have a valid driver's license.
• Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
• Ability to climb 10ft ladder.

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• Excellent verbal and written communication skills
• Strong phone skills
• Strong organizational skills
• Excellent attention to detail and accuracy
• Basic mechanical skills and comfort using hand tools.

Pay Range

The annual salary for this position is between $53,000.00 - $106,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance