Store Manager 715

Job Title Store Manager SUMMARY The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises the overall operation to ensure efficiency and profitability. The Manager enforces the company's policies, goals, and standards to the sales team, consistently meets sales goals, and maintains communication with the District Sales Manager and the Store Support Center to drive initiatives and business growth. ESSENTIAL DUTIES AND RESPONSIBILITIES Drive store sales and sales goals, consistently focused on company growth. Manage and control the assets of the company by managing the designated store. Direct and oversee entire sales efforts in the store. Train and mentor store associates in sales strategies and skills. Stay constantly acquainted with all aspects of the store, including sales statistics, inventory, and expenses that together produce profit. Consult and collaborate with the District Sales Manager in establishing and enforcing policies, goals, and procedures. Direct staff to ensure all responsibilities and standards in each department are completed. Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training. Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manage the store's payroll and schedule to ensure the store meets labor goals. Maintain proper security for the store. Partner with Asset Protection to prevent theft and lower shrink. Communicate with the District Sales Manager and keep them informed about inventory movement. Drive inventory goals and strategies. Provide marketing and advertising support, consistently following through on all plans and staying aware of customer trends. Stay informed about competition, new ideas, and community events to exploit potential opportunities. Deliver extraordinary customer service highlighted in the customer service manual, helping customers both at entry and during peak periods. Protect company assets and financial information by ensuring the accuracy of internal control procedures and informing management of potential fraud risks. SUPERVISORY RESPONSIBILITIES Manages subordinate supervisors and non‑management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit, carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. QUALIFICATIONS Bachelor's degree in business or a related field or equivalent experience. Experience working in a retail environment, preferably in footwear and athletic apparel. Experience in managing and cultivating a sales team. 3–5 years of customer service experience. 3+ years of management experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Analytical thinker with demonstrated business acumen. Ability to problem‑solve and juggle multiple tasks and priorities. Strong commitment to customer service. Strong leadership and communication skills. #J-18808-Ljbffr