Fire Dispatcher - Emergency Communications Specialist

Apply your emergency dispatch expertise to help train and evaluate next-generation AI systems. This remote contract role focuses on translating real-world fire dispatch workflows into clear, high-quality scenario responses, feedback, and operational guidance. No prior AI experience is required.

• Receive and assess simulated or real-time emergency requests, determine urgency, and assign appropriate resources using established protocols.
• Triage incoming information across radio, phone, and digital communication channels to support timely, accurate routing.
• Use standardized dispatch scripts and checklists to maintain consistent, compliant procedures.
• Document scenario responses and communication flows clearly and systematically for AI learning.
• Evaluate AI-generated protocols and automated responses, identify issues, and recommend improvements.
• Provide concise feedback on the effectiveness and clarity of AI-generated communications.
• Work with project coordinators to meet quality standards and operational objectives.

• Significant experience as a fire dispatcher, emergency communications specialist, or in an equivalent role.
• Ability to prioritize and triage requests accurately in high-pressure situations.
• Strong multitasking skills across simultaneous radio, phone, and digital requests.
• Experience applying, following, and interpreting standardized emergency protocols and checklists, including APCO or NENA certification.
• Clear, concise, and professional written and verbal communication skills.
• Ability to make rapid, accurate prioritization decisions under pressure.
• Familiarity with emergency dispatch workflows and operational challenges.
• Experience training, evaluating, or improving operational procedures is a plus.

• Remote contract engagement.

• $30 to $55 per hour.

Apply using an email address or Google sign-in, then review and accept the applicable terms and privacy policies.