Content Operations Associate
$22 - $25 per hourFull-time
Swoon
We are seeking a Content Operations Associate to support a leading producer of health education videos. This is a great opportunity for a recent college graduate or early-career professional interested in digital media, content management, and operations.
In this role, you'll partner with Studio, Customer Success, and Product teams to manage and maintain a digital video content library, ensuring clients have access to accurate, up-to-date content.
Location: Bethesda, MD (Hybrid – 1–2 days onsite per week)
Duration: October 19, 2026 – December 31, 2027 (Potential for Extension)
Pay Rate: $22–$25/hour (W2)
Employment Type: Full-Time Contract
Eligibility: Must reside in Maryland, Virginia, or Washington, DC.
No prior professional experience is required! We're looking for someone who is tech-savvy, highly organized, detail-oriented, and comfortable working with digital tools and large spreadsheets.
Key Responsibilities
- Upload and manage finalized video content within a digital content management platform.
- Maintain accurate, up-to-date video libraries and address backlogs of media uploads.
- Partner with Customer Success to manage client-specific content libraries and configurations.
- Coordinate with Product and Technical Delivery teams to ensure content updates and ID mapping are completed accurately.
- Track video production timelines, content releases, and updates in collaboration with the Studio team.
- Maintain organized records of content metadata, configurations, and update logs.
- Support multiple projects simultaneously while ensuring accuracy and meeting deadlines.
Qualifications
- Strong organizational skills and exceptional attention to detail.
- Comfortable navigating digital platforms, managing files, and working with large spreadsheets.
- Ability to multitask, prioritize responsibilities, and work independently.
- Strong written and verbal communication skills.
- Tech-savvy with the ability to learn new systems quickly.
- Interest in digital media, video production, content creation, or content operations.
Nice to Have:
- Familiarity with project management tools such as Asana or Trello.
- Experience with Google Workspace, Slack, or Dropbox.
- Exposure to Adobe Experience Manager (AEM).
- Understanding of video production workflows or digital asset management.
Apply today to learn more!
Vacancy posted 7 hours ago
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