Maintenance Supervisor- Apartment Community

Job Title Maintenance Supervisor Supervisor Community Manager FLSA Status Non‑Exempt (Hourly) JOB SUMMARY Performs maintenance duties and supervises and coordinates activities of the maintenance team to ensure that all upkeep, inventory and repair of grounds and buildings of the community are completed in an efficient manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the maintenance, custodial and grounds teams under the direction and with the approval of the Community Manager. Responsible for timely response to work order requests, make‑readies, etc. Responsible for scheduling and performing preventative maintenance. Responsible for ensuring OSHA (Occupational Safety & Health Act) standards and company safety policies are complied with at all times. Rotates on‑call responsibilities with other maintenance staff as well as back up the Maintenance Technician as required. Responsible for the scheduling and direct supervision of all in‑house and/or vendor work. Specifically, responsible for the scheduling of product review appointments in such a manner as to avoid "drop‑in" sales calls. Assisting the Community Manager in interviewing, screening and making recommendations for any potential maintenance, grounds, and housekeeping personnel. Responsible for the subsequent training of all maintenance, grounds, and housekeeping personnel. Responsible for the research and evaluation of all current and potential products used in the maintenance and upkeep of the community. Assists in the disciplinary or promotional recommendations required for all service, custodial and grounds personnel. Analyzes and resolves work problems or assists workers in solving work problems. Initiates or suggests plans to motivate workers to achieve work goals. Responsible for the supply and upkeep of all tools required by the Company for Maintenance Technicians. Responsible for reporting unusual or extraordinary circumstances regarding the community or residents. Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificate of insurance. Responsible for maintaining the required community uniform and ensuring a professional appearance and attitude for all maintenance, custodial and grounds personnel at all times. Responsible for courteous, efficient response at all times. Thorough knowledge of company policies and procedures. Responsible for seeking educational opportunities and self‑improvement for personal growth and development. SUPERVISORY RESPONSIBILITIES Directly supervises one or more team members in the maintenance department. Carry out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining team members, and addressing complaints and resolving problems. QUALIFICATIONS Boiler and chiller experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HVAC certification preferred. DRIVING REQUIREMENTS Must have a valid driver’s license and the ability to drive to daily activities. EDUCATION AND/OR EXPERIENCE High school diploma or general education degree (GED); or 3 to 5 years of related experience and/or training; or an equivalent combination of education and experience. LEADERSHIP AND STAFF DEVELOPMENT Experience in managing a diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance of staff members. EQUIPMENT, MACHINERY, AND TOOLS Required to use gloves, eye protective glasses/goggles and other personal protective equipment as tasks dictate. Must be knowledgeable and skilled in the safe use and maintenance of the following tools: various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders, shovel, and snow blower. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals; to write routine reports and correspondence; and to speak effectively with customers one‑on‑one or in groups of team members of an organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure; use whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense in carrying out detailed but uncomplicated written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, AND REGISTRATIONS Heating, ventilation and air conditioning (HVAC) certification is required for this position. Certified Apartment Maintenance Technician (CAMT) is highly recommended. Fair Housing Certification is required within one day of hire. PHYSICAL DEMANDS Required to stand; use hands to finger, handle, and feel; reach with hands and arms; talk or hear. Requires walking and climbing or balancing. Frequently required to sit, stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds; on rare occasions, move more than 100 pounds. Requires certain visual abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT Work in outside weather conditions, occasional exposure to moving mechanical parts, high precarious places, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Noise level is usually moderate. CORPORATE INTEGRITY All team members are expected to act professionally at all times, treating others with respect, valuing diversity, supporting team and community goals, following company policies and procedures, and fostering company core values. Franklin Group is an Equal Opportunity Employer. #J-18808-Ljbffr