Student Engagement Associate

Job Summary

• Hours of Work: Monday - Friday 8:00 AM - 5:00 PM.
• Screening will begin ASAP and continue until the position is filled.
• Start date to be determined but as soon as practicable after the hiring/interview process.

Salary and Benefits: This is a full-time benefited Staff S27 level position. Starting salary range: $19.38 - $23.74/hourly depending upon experience.

• Educational Benefits for the employees and dependents

• Tuition Reimbursement

• 17 Paid Holiday/Closure Days

• Three Paid Personal Days

• Healthcare/Dental/Vision/Life Insurance

• Generous Retirement Benefits - 14.62% Employer Paid/4% Employee Paid

• Paid Vacation and Sick Leave

• Onsite Childcare Center

• Professional Development Opportunities

JOB SUMMARY:
The Student Engagement Associate is a full-time benefited position responsible for coordinating campuswide events and programs administering processes and resources for Registered Student Organizations assisting with operations of the campus food pantry and providing administrative support for the Student Engagement department. The position coordinates event logistics purchasing and travel documentation calendars records communications space and equipment reservations and other departmental processes. This position serves as a primary point of contact for students employees student organization leaders advisors and community partners seeking assistance from Student Engagement. The Associate works closely with Student Engagement staff and student employees to provide organized responsive inclusive and student-centered services.

Principal Responsibilities and Results KSAs

ESSENTIAL FUNCTIONS: this position is n on-exempt i.e. is eligible for compensatory or overtime pay provisions of the FLSA. This listing of essential duties is not all-inclusive but representative; other duties may be assigned).
To perform successfully in this position an individual must be able to perform principal responsibilities satisfactorily as well as possess education/experience employ the knowledge skills and abilities as listed in representative fashion; reasonable accommodations may be made to enable individuals with disabilities to perform the principal responsibilities.

Coordinate campuswide events and Student Engagement programs.

• Coordinate event schedules locations vendors contracts purchasing equipment catering staffing and setup.
• Maintain event planning documents timelines reservations and departmental event calendars.
• Collaborate with campus departments and community partners on assigned events.
• Coordinate student employees and volunteers supporting events.
• Assist with event promotion and communication through established college channels.
• Collect participation information and assist with post-event assessment.
• Track attendance for campuswide events and assist with assessment and reporting efforts.
• Adjust work hours when needed to support evening and weekend events.

Administer processes communication and resources for Registered Student Organizations.

• Coordinate charters and advisor agreement forms
• Maintain accurate records for organizations advisors and required documentation.
• Communicate deadlines procedures training opportunities and available resources.
• Assist student organizations with room reservations event forms purchasing fundraising travel documentation and budget inquiries.
• Provide administrative support for the Student Activity Fee Allocation Committee (SAFAC) including preparation and tracking of allocation materials contingency requests reallocation requests fundraising requests and related records.

Provide administrative and clerical support for Student Engagement operations.

• Manage shared calendars appointments communications files forms and departmental records.
• Prepare and route purchasing contracting travel reimbursement deposit and related documents.
• Assist with budget tracking and organization of financial records.
• Respond to phone email and in-person inquiries and direct individuals to appropriate resources.
• Schedule meetings prepare materials and document notes.
• Maintain office supplies shared resources and organized workspaces.
• Provide administrative support for Student Engagement programs and staff.

Assist with daily food pantry operations and visitor services.

• Welcome and assist pantry visitors in a respectful and confidential manner.
• Stock organize and maintain food pantry inventory.
• Receive document and organize donations and assist with volunteer coordination donation drives and pantry events.
• Pick up food pantry donations and assist with receiving unloading and organizing food deliveries.
• Maintain accurate inventory and usage documentation and provide operational coverage as assigned.
• Maintain donor records and assist with donor acknowledgement and appreciation.

Other tasks may be assigned based on contemporary institutional needs.

KNOWLEDGE SKILLS AND ABILITIES:
Knowledge

• Basic budget tracking purchasing documentation records organization reporting and compliance.
• Microsoft Office and similar software including Excel Word PowerPoint Outlook and Adobe.
• Effective customer service techniques with the ability to present oneself and the college in a positive and professional manner.

Skills

• Strong administrative organization scheduling recordkeeping and attention to detail.
• Strong verbal and written communication skills including the ability to convey processes and requirements clearly.
• Interact effectively with others build relationships and manage interpersonal dynamics.
• Represent the organization in a professional manner adapting to various situations with maturity and maintaining confidentiality and discretion at all times.

Abilities

• Maintain an organized and orderly work environment.
• Coordinate train and motivate part-time student employees and volunteers.
• Prioritize triage and work in a high-paced environment with multiple tasks and projects performed simultaneously.
• Operate and troubleshoot standard office and event equipment including computers telephones printers/copiers projectors and audiovisual equipment.
• Learn and maintain basic website updates event platforms and web-based administrative systems.
• Respond to common inquiries from college faculty and staff regulatory agencies vendors regional business community and others as may be necessary.
• Deal effectively and professionally with people; proven capabilities in establishing appropriate professional rapport with courtesy and tact to accurately determine others needs collect necessary information and follow-through when requested.
• Read and interpret instructions in oral written or diagrammatical form (e.g. a flow chart of a process).
• Travel when necessary.

PHYSICAL/MENTAL DEMANDS:

• There may be occurrences of interacting with employees and/or students past employees and/or students members of the general public and others who express opinions may exhibit strong emotions which will require the employee to interact professionally diplomatically and appropriately in such situations
• While performing the essential duties of this position an employee would frequently be required to move around the assigned work areas as well as within hallways meeting rooms and other parts of the campus facilities
• There may be multiple/daily instances of prolonged sitting standing and personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor
• An employee must be able to lift and/or move up to 20 pounds
• Specific vision abilities required by this position include close vision distance vision and ability to adjust focus
• The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well

NOTE: This position description is a general description; it is not intended as an employment contract nor is it intended to describe all duties someone in this position may perform. All employees of the College are expected to perform other tasks as assigned by their respective supervisor/manager regardless of job title or routine job duties.

Education and Experience Requirements

Minimum Qualifications:

• Associate degree from an accredited college or university OR four or more years of direct experience and the equivalent to a high school diploma may be substituted for this education requirement
• Two years of experience in customer service administrative support or a related setting
• One year of experience working in higher education student program organization or event planning
• Experience working with students and/or student organizations in an educational setting
• Experience using Microsoft Office software including Outlook Excel Word and PowerPoint
• Experience navigating technology and online systems

Preferred Qualifications:

• Bachelors degree from an accredited college or university.
• Four or more years of experience in a customer service or office setting
• Two or more years of experience working in higher education student program organization or event planning
• Experience assisting others with understanding policies and procedures
• Experience maintaining accurate records and supporting compliance with established policies and procedures

Notes

If you are selected for the position your appointment is contingent upon successful completion of a background check. LCCC reserves the right to end this employment agreement should the results of your background investigation not be successful.

LCCC DOES NOT SPONSOR H1B VISAS.

Equal Opportunity Employer

Laramie County Community College is an EEO/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to and will not be discriminated against on the basis of race color national origin religion sex pregnancy marital status age physical or mental disability or covered veteran status.

The college has a designated person to monitor compliance and to answer any questions regarding the colleges nondiscrimination policies. Please contact: Title IX Title VI and ADA Coordinator Suite 205 Clay Pathfinder Building 1400 E College Drive Cheyenne WY.778.1144 . Contact information for the regional Office for Civil Rights is: Office for Civil Rights Denver Office U.S. Department of Education Cesar E. Chavez Memorial Building 1244 Speer Boulevard Suite 310 Denver CO 80204-.844.5695 . Updated 6/2025.

Required Experience:

IC