BPO Delivery Leader: P&L Growth & AI-Driven Ops
Mphasis
Mphasis is seeking an accomplished BPO Delivery Head to lead end-to-end large-scale engagements across multiple clients and locations. You will own P&L, drive transformation via automation and AI-led initiatives, and partner with cross-functional teams to deliver measurable business outcomes.
You will build executive client relationships, lead governance forums, and steer strategic programs to improve customer experience, productivity, and profitability.
#J-18808-LjbffrVacancy posted 1 day ago
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