Counter Service

Job Description

Job Description

Benefits:

• Opportunity to Grow
• Flexible Schedule – because we know life happens!
• Tips from the tip pool (Based on hours worked)
• Competitive Hourly Pay
• 401k with Company Match
• Group Benefits: Health, Dental, Vision, and Life Insurance

About Us:
Moby Dick House of Kabob is a fast-growing, fast-casual brand with 34 locations and over 36 years of excellence in serving bold, authentic Persian and Mediterranean flavors. Our commitment to quality ingredients, exceptional hospitality, and a vibrant dining experience have made us a favorite among guests who keep returning for more. As we continue to expand, we seek passionate, driven leaders to join our team and help us take our brand to the next level, one unforgettable meal at a time!

Job Summary:
We are seeking a friendly and reliable cashier to join our team. The ideal candidate will have excellent customer service skills, the ability to multitask in a fast-paced environment, and a positive attitude. As a cashier, you will play a key role in creating a memorable dining experience for our guests by accurately handling transactions and ensuring their needs are met.

Key Responsibilities:

• Greet customers warmly and assist with menu selections.
• Accurately process customer transactions using the point-of-sale (POS) system, including cash, credit, and other forms of payment.
• Ensure all orders are entered correctly and delivered to the appropriate team members.
• Maintain a clean and organized cashier station and dining area.
• Assist with packing and handing off takeout and delivery orders.
• Handle customer inquiries, concerns, and complaints professionally, escalating issues to the manager when necessary.
• Monitor inventory of front-end supplies, such as napkins, utensils, and sauces, and replenish as needed.
• Follow health and safety guidelines, including proper handling of food and maintaining a clean workspace.
• Collaborate with team members to ensure efficient restaurant operations.

Qualifications:

• Previous cashier or customer service experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic math skills and the ability to handle cash accurately.
• Reliable, punctual, and a team player.
• Flexible availability, including evenings, weekends, and holidays.