Hospice Community Outreach Specialist (CI-1.0)

Indianapolis Hospice House and Outpatient Hospice

8414 Franciscan Ln Indianapolis, Indiana 46237

The Hospice Community Outreach Specialist educates target groups external to the Franciscan Hospice for the purpose of maintaining continuity of care for clients in transition to the hospice environment. This role develops, coordinates, and implements successful community outreach marketing strategies and events based on an understanding of the market, the hospital, its clients and its competitors.


WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Monday to Friday- 8am to 5pm
  
• Coordinates CBISA reporting and troubadour activities to collect information and report on community involvement and program impact on improving health outcomes in local communities.
  
• Coordinates the Speakers Bureau to identify and provide speakers on various health and wellness topics to internal and external events.
  
• Plans and coordinates booth setup and staffing for health screenings.
  
• Develops and implements specific marketing programs and strategies for maintaining contact with homecare and hospice referral sources.
  
• Tracks and evaluates effectiveness of marketing strategies.
  
• Maintains effective follow-up on prospective referral sources through personal visits, phone calls, and written communication.
  
• Develops long-term relationships with key decision makers in the organizations within target market.
  
• Maintains contact management database to provide historical record of contact demographic data for each referral account.
  
• Provides education and awareness of home care and hospice services to medical, nursing, and other professional colleagues.
  
• Responds and follows up on all complaints and concerns from referral sources and physicians and establishes best practices for the future.
  

QUALIFICATIONS

• Bachelor's Degree- Health Promotion, Marketing, Sales or Related- Required
  
• 2 Years- Health Care Related Sales and Marketing Experience- Required
  

TRAVEL IS REQUIRED:

Up to 50%

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.