Dispatcher

$16 per hour

MTM, Inc

Wisconsin

# DispatcherApply: Work From Home Texas: Full time: Posted 3 Days Ago: REQ15329MTM is looking for **Dispatchers** to join our team. This will be a work-from-home position, but certain requirements must be met by the state that you live in. **Hourly Rate:** $16.00/hr**Shifts Offered:** Varied - 1st shift and 2nd shift (including some weekend availability) **What will your job look like?**The Dispatcher is responsible for the day-to-day routing of third-party transportation vendors and trip operations. The Dispatcher works to assure safe, cost effective, and on-time performance of third-party transportation providers and drivers. **What you'll do:*** Assign same day and urgent trips to third party transportation providers* Organize and route trips based on schedule and location to ensure optimal fleet performance* Provide assistance to transportation providers and drivers with issues related to trip performance* Document and report provider no shows or on-time-performance issues* Inform transportation providers of any new trips that occur* Establish and maintain effective communication with transportation providers* Provide feedback to leadership and Fleet Management on transportation providers performance* Monitor on-road provision of service for quality and on-time-performance* Route and Schedule next day and future trips to third party transportation providers daily for assigned region* Route and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand* Communicate and escalate issues with unscheduled trips as appropriate* Other duties as assigned **What you'll need:*****Required Education and Experience**** High School Diploma or G.E.D.* Must reside in an approved state* 1+ year of call center experience* 6+ months of customer service experience ***Skills:**** Ability to maintain a high level of confidentiality* Excellent communication and interpersonal skills* Knowledge of GPS and GIS systems preferred* Good organizational skills* Detail oriented* Ability to meet deadlines and complete work in a timely manner* Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications* Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills***Even better if you have...**** 2+ years in transportation routing, dispatching, and scheduling expertise preferred* 1 year experience working with the applicable transit scheduling system preferred **What’s in it for you:*** Health and Life Insurance Plans* Dental and Vision Plans* 401(k) with a company match* Paid Time Off and Holiday Pay* Maternity/Paternity Leave* Birthday Holiday* Casual Dress Environment* Tuition Reimbursement* MTM Perks Discount Program* Leadership Mentoring Opportunities At MTM, we believe that taking care of our employees—and the people they love—is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‐first benefits program designed to support every stage of your wellness journey **Equal Opportunity Employer:** MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
J-18808-Ljbffr MTM, Inc

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Vacancy posted 1 day ago

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