Customer Service Representative
Robert Half
Job Description
Job Description
Ready to be part of a team driving a major business transformation? We're looking for a customer-focused, detail-oriented Customer Service Representative to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn't just a customer service position. It's an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from QAD to SAP S/4HANA . Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly.
What You'll Do:
- Process and manage customer orders with accuracy and efficiency.
- Provide exceptional customer support and order status updates.
- Coordinate with logistics and shipping teams to ensure on-time delivery.
- Maintain accurate records and data within ERP systems.
- Help preserve critical QAD knowledge during an important system transition.
- Partner with internal teams to solve problems and keep operations moving.
- Thrive in a fast-paced environment where your contributions truly matter.
- Customer service and order processing experience.
- QAD ERP experience strongly preferred.
- SAP knowledge is a plus.
- Strong communication, organization, and problem-solving skills.
- Ability to adapt quickly and take ownership of responsibilities.
If you're someone who enjoys solving problems, supporting customers, and making a real difference behind the scenes, we'd love to hear from you!
Vacancy posted a month ago
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