Client Service Representative (CSR) - Home Care

Client Service Representative (CSR) – Chesterfield, MO & Fenton, MO Discover a client service role that makes every day rewarding. As a CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide. Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our team with inquiries, recruitment, staff scheduling and the daily operations of our office. Benefits Make a positive impact in the lives of others through the work you do Family-oriented culture that promotes work-life balance Online training, growth and ability to earn CEUs Tuition discounts through Lindenwood University PTO, Holiday pay, Sick time, etc. Opportunity for monthly performance bonus after 90-days Responsibilities Assist our office manager in ensuring compliance with quality and operational standards Assists with scheduling staff and improve the process of client/patient scheduling for home care services Document job orders, receive referrals and assist with staffing orders Manage employee files, verify credentials and certifications, assist with interviewing process, conduct background checks and advertise for staff positions Verify client insurance and assist with office functions such as marketing, payroll and collections Assist with orientation and new hire processes and procedures On-Call responsibility with admin rotation In-office position rotating between two office locations: Chesterfield/Fenton Qualifications Associate’s degree or equivalent years of training and work experience Minimum of 2 years of experience in healthcare or a related industry Understanding of state and federal home care standards and regulations Excellent oral and written communication skills with clinical and non-clinical staff Strong organizational skills, attention to detail and computer software proficiency Flexibility, adaptable, and ability to handle fast work environment Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #J-18808-Ljbffr