Scheduling Assistant

Scheduling Assistant

JOB LOCATION Arhaus Upholstery – Conover, NC

WEEKLY HOURS Monday – Friday 6a – 3:30p Overtime as needed

DEPARTMENT Scheduling

REPORTS TO Scheduling Manager

JOB PURPOSE The Scheduling Assistant manages daily evaluation and loading of incoming orders to achieve optimal on-time delivery.

DUTIES AND RESPONSIBILITIES

• Responsible for slotting incoming orders within established capacity constraints for production plans as required.
• Determine material availability for daily schedules and adjust schedules accordingly to ensure manufacturing efficiencies
• Develop, maintain, and communicate daily production plans to purchasing department and manufacturing supervisors
• Communicate daily production plans and update ship dates via EDI to Arhaus' Special Order & Stock Order Teams
• Prepare production tickets and job jackets for manufacturing
• Actively supports the implementation of new processes and process improvements.
• Provides inputs to or generates ad-hoc reports and participates in cross-functional teams and projects as required.
• Monitor and measure schedule adherence to maximize customer service and drive optimal on-time performance
• Recognize problems influencing or affected by the supply and production planning domains, analyze to determine root causes, and recommend solutions and escalate as needed
• Prioritize and performs assignments independently to satisfy required timelines, providing periodic updates and feedback to Arhaus and department managers
• Demonstrate diplomacy, judgment, and tact in dealing with internal and external customers and all levels of company employees
• Other duties as assigned by Scheduling Manager.

WORKING CONDITIONS Heated and cooled typical office environment.

SUPERVISION RECEIVED Minimum

SUPERVISION EXERCISED None

DIRECT REPORTS None

QUALIFICATIONS

MINIMUM EXPERIENCE REQUIREMENTS

• Planning and scheduling experience in a manufacturing environment
• Highly proficient in managing and analyzing data in Excel; complex pivot tables & reporting, power query, advanced charting, data analysis
• Understanding of capacity planning, production smoothing, identifying, and managing production constraints
• Familiarity with planning and scheduling policies and procedures
• Advanced Excel skills; filtering and sorting, pivot tables
• Knowledge of general business principles

PREFERRED EXPERIENCE REQUIREMENTS Experience in furniture manufacturing

MINIMUM EDUCATION REQUIREMENTS High School diploma or equivalent.

PREFERRED EDUCATION REQUIREMENTS High School Diploma or Equivalent

REQUIRED SKILLS

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

• Must have strong collaboration and interpersonal communication skills – speaking, presenting, writing and focused listening.
• Strong organizational, analytical, and problem-solving skills.
• Expert at comprehending complex scheduling demands, prioritizing effectively, resolving conflict, and managing multiple tasks simultaneously.
• Must have sound judgement and effective decision-making abilities.
• Must be able to determine root cause analysis and troubleshoot issues.
• Must be Quality minded.
• Must be able to perform and meet established goals in a fast-paced manufacturing environment.
• Strict attention to detail is a must.
• Must be a Team Player with a positive attitude.
• Must be able to work with minimum supervision.
• Must be able to lead by example.
• Must have your own reliable transportation.
• Must be able to sit, stand and walk for long periods at a time.
• Must be able to work Weekends and Overtime.
• Must be available after working hours as needed for phone calls, conferences, and emergency management.
• Must be reliable.
• Must be able to carry out duties assigned under the Emergency Preparedness Plan.
• Must be proficient with Microsoft Office applications and computer technology.
• Must have strong English language skills, including:
• Reading
• Comprehending
• Speaking
• Writing
• Communication
• Must be able to wear required safety PPE such as Safety Glasses and closed-toe/closed-heel shoes.
• Must be able to adhere to all Safety policies and procedures to prevent injuries to yourself and others.