Program Manager

Program ManagerAt GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. To succeed in this role, you must have proven performance in a fast paced and dynamic research and development environment and understand the need for responsive and flexible support services. Your team will provide seamless service delivery and support across the organization, regardless of the location. This includes administrative and IT support for core business functions as well as program based support for technical and special projects.How You Will Make An ImpactProvide overall program and project management for delivery of IT support servicesActing as prime technical / managerial POC for all Customer interface and communication on ProgramResponsible for overall Customer satisfaction.Possess a deep understanding of IT Infrastructure and Support Services and ensure GDIT is meeting and exceeding Customer expectations.Supervises assigned technical and administrative staff, including subordinate managers, and performs personnel actions including hiring and performance evaluation.Directs program activities to meet client and organization work objectives and serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems.Responsible for profitability and revenue growth of assigned programs.Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits.Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement.Coordinates and monitors subcontractor activities and administers subcontractor deliverables and finances.Develops, reviews, and approves plans, schedules, consulting agreements and other program documents.Prepares and provides various reports and technical reviews to senior management as requested.Ensures compliance with relevant corporate and government policies and standards.What You'll Need To SucceedRequired: Program Management Professionals (PMP) or equivalent certification.B.S. or B.A. in relevant field plus 15 years of professional experience or equivalent8+ years of experience managing large IT Operations and Maintenance contracts.Demonstrated knowledge of the most current ITIL standards; ITIL certification will be required within 3 months of hire, if not already held.Knowledge of standard industry methodologies best practices such as PMBOK, Lean IT, Agile, and DevSecOps.Experience with development and delivery of service management across multiple IT specialtiesExperience in project management, budget, and forecasting toolsets.Demonstrated experience leading and managing large teams (>50)Excellent verbal and written communications skillsPreferred: MS in relevant field and 10 years of professional experienceExperience supporting IT requirements for scientific research programsFamiliarity with IT requirements and service delivery for health research or healthcare deliveryProfessional experience in an entrepreneurial, startup environmentExperience with Health and Human Services (HHS) Enterprise Performance Life Cycle (EPLC)Location: Hybrid, Located in Bethesda, MDTimeline: This is a contingent posting, expected to start towards the end of the 2026.GDIT IS YOUR PLACEFull-flex work week to own your priorities at work and at home401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours: 40Travel Required: NoneTelecommuting Options: HybridWork Location: USA MD BethesdaAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.